Alternatives to Cayenta
Compare Cayenta alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Cayenta in 2026. Compare features, ratings, user reviews, pricing, and more from Cayenta competitors and alternatives in order to make an informed decision for your business.
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Skybill Utility Billing
SkyBill
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.Starting Price: $175/month/user -
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UtilAbility
Cogitate
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want. Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.Starting Price: $1850.00/one-time -
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Diversified Billing
Diversified Technology Corp
Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per yearStarting Price: $250/mo -
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IMS Utility Billing
Information Management Services
The most flexible and versatile billing system available at any price, the IMS Utility Billing system can serve both private and public utility services. The system is easy to use for the smaller customers with only a few hundred accounts, yet powerful enough to handle large customers with many thousands of accounts. There is no limit to the number of customers the system can handle. Utility Billing can bill many metered services, including water, sewer, electric, or gas, as well as any additional charges that your service bills, such as pest control, late fees, or assessments. Standard billing forms (both laser bill cards and laser letter statements) are included with the program. Custom bill forms can be created for an additional charge. A new module offered will print the POSTNET Bar Code on letter laser statements, a great cost saver for large mailings. The IMS Utility Billing system interfaces with many handheld meter readers, for quick meter reading data entry. -
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efluid
efluid
efluid is a comprehensive, integrated customer management solution specifically designed to address the challenges faced by companies in the utility sector. It enables energy, water, or heating utilities to handle the entire technical chain and manage customer relationships with a 360° vision. It is built on a component-based approach, connecting functional components in complex architectures, allowing for natural integration with business functions in both front and back offices. This design facilitates high customization, enabling each customer to adapt rules and processes to their specific organizational needs. efluid's architecture is solid and upgradeable, ensuring resilience in complex information systems. It offers a high level of configurability, allowing utilities to manage diverse services such as electricity, gas, urban heating, and water, and to model complex billing processes and meter readings through back-office workshops and remote solutions. -
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Alliance Windows Suite
United Systems & Software
Welcome to a customer information system designed for the management of utility billing, accounts receivables, and meters. Streamline utility billing software/procedures including initial customer setup, meter reading entry or interface, editing, and bill printing. Improve the task of managing customer receivables and payments. Information is furnished that assists in cash flow forecasting, delinquent account management, and financial reporting. Maintain meter inventory and monitor meter information with efficiency. This application tracks individual meter data, meter test records, and historical information. Manage customer service orders with full integration to your customer information system (CIS). Ease the task of service dispatch, departmental collaboration and customer relations with real-time service order information. Oversee customer service delivery and maintain facilities within a centralized management tool. -
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CORE Utility Billing
CORE Utilities
For 20 years CORE Utilities has been providing rural utilities, districts, and municipalities throughout the U.S. with powerful and efficient utility billing software designed specifically for the water, wastewater/sewer, and garbage industries. CORE's economical software packages allow our customers to simplify workflow, provide accurate on-time billing, and excellent service to their customers. CORE Utilities' mission is to create powerful, easy-to-use, and economical software packages for small to midsize water and wastewater utilities. CORE Utilities is committed to providing the highest quality products and services to our customers. Quality begins with a product that you can depend on to meet all of your needs today and long into the future. Customer service sets CORE apart from our competitors. Good customer service practices start with understanding our customers' needs and wants. -
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EDAMS Billing & Customer Information
Hydro-Comp Enterprises
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers. -
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PowerManager Plus
NMPP Energy
In this mobile digital era, you may want to consider offering this option to your retail customers as more customers are expecting this level of customer service. PowerManager® is a powerful software package that allows users to handle a diverse range of tasks, including payroll, inventory, billing, accounts receivable, general ledger, accounts payable, budget projection and many more functions. The ultimate time-saver – EasyClerk® produces bills for water, sewer, refuse and contracted services. Whittle down a week of billing work to just one day with EasyClerk®. The program customizes bills, courtesy notices and meter sheets. It can print bills in route book order or any combination of alphabetical, zip code, mailing pull codes or carrier route. Service Order tracks and manages service orders electronically, resulting in improved efficiency with fewer tasks slipping through the cracks and more satisfied customers. -
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Bynry SMART360
Bynry INC
SMART360 is a cloud-native, all-in-one utility management platform built by Bynry for water, electric, and gas utilities serving roughly 3,000 to 100,000 connections. It replaces the common "five separate systems" stack (billing, CIS, meter data, work orders, assets, analytics) with a single platform on a single database, so every function shares the same data in real time. It is delivered as multi-tenant SaaS, vendor-hosted, with continuous automatic updates and no on-premise servers to maintain. Pricing is per meter/connection, with unlimited users and all modules included. It is a cloud-native, multi-tenant, single codebase, microservices, built for the cloud from day one, not a legacy engine hosted on cloud VMs. Configuration replaces custom code, and upgrades are continuous and included rather than periodic paid projects. Single shared database across all modules, so a change one team makes is visible to every other team immediately. -
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Workhorse Utility Billing
Workhorse Software
For over 30 years, Workhorse has been providing high-quality solutions for Wisconsin municipalities. A complete fund accounting system, designed using the Uniform Chart of Accounts for Wisconsin Municipalities. A flexible, fully automated process, from meter readings through entering cash receipts. Automate all the steps in your payroll process, from entering time cards through distributing fringe benefits across wage categories. Designed to help you keep track of multiple public works projects assessed against many individual property parcels. A complete system for maintaining the various parts of your utility distribution/collection system. Easy entry of all fixed asset information, including additions, transfers, and disposals. Designed to provide billing and receipt capabilities for all municipal charges other than utility charges - fully integrated with our Municipal Accounting system.Starting Price: $7000 per year -
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Edmunds Utility Billing
Edmunds GovTech
Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve. Flexible integration with meter reading devices, cash collection, and other Edmunds modules. Access and analyze critical data integrated from your meter software, parcel data, Edmunds financial software suite, inventory module, work orders, and more. -
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Hansen CIS
Hansen Technologies
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability. -
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Brook
Inkey Solutions
A Billing application developed for the companies supplying Water on metering basis. This application easliy handles both commercial & non-commercial sectors. Support for both manual & automatic meter reading, batch as well as singular meter readings inputs, bill generation with auto email facility, maintaining water consumption history for individual customers. -
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Utilmate
Utilmate
Utilmate is a cloud-based utility billing and customer management platform that helps utility providers automate the entire meter-to-cash process. Designed for electricity, water, gas, hot water, wastewater, and other utility services, Utilmate streamlines meter data management, billing, payments, collections, customer communications, and reporting—all from a single, scalable platform. Trusted by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents across Australia, New Zealand, North America, and the United Kingdom, Utilmate reduces manual administration, improves billing accuracy, and delivers a better customer experience. With flexible pricing, seamless integrations, customer self-service, and powerful automation, Utilmate enables organisations to scale efficiently while remaining compliant with evolving industry requirements.Starting Price: $0.60 -
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MECOMS Meter Data Management
MECOMS
MECOMS Meter Data Management (MDM) focuses on data quality and controlling the information flood. It is a full-fledged MDM system, handling all aspects of meter data collection, validation, and calculation to turn raw meter readings into reliable consumption data. MECOMS provides two-way communication with smart meters and is able to process large volumes of smart metering data. We also handle Automatic Meter Reading (AMR) as a core process. It can easily integrate with existing systems, such as MV90, but also communicates natively with other automatic meters. MECOMS has the necessary functionalities to receive metering data from various sources. On the one hand, are end customers able to provide their index values via a self-service portal? Our smart data application server on the other hand allows you to receive smart metering data directly from the meter or via an integration. On top, the platform allows you to create tours and send out meter readers to collect reads in the field. -
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MeterData4U
Utegration
Advanced Metering Infrastructure (AMI) has the potential to transform your business and upgrade your customer service. But traditional AMI solutions, with separate meter data management (MDM) systems, are costly to implement, run and maintain, and limit the possibilities of AMI data. Utegration’s MeterData4U is the next-generation solution for AMI. It unifies AMI and CIS data in one elegant, patented solution, streamlining architecture and business processes to make it easier and more affordable for your utility to innovate and create meaningful customer interactions. MeterData4U has achieved SAP-certified integration so you can be confident in your investment. Enables a holistic view of metering, billing, and customer data sets, and provides unparalleled insight into daily operations as well as cutting-edge analytical capabilities. Reduces the time it takes to resolve customer inquiries by eliminating hand-offs between systems and agents, and the need to engage in manual processes. -
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SmartGridCIS
SmartGridCIS
We offer CIS and billing solutions for today's demanding utility market. Imagine that you can offer new products that allow your customers to choose how and when they pay. Leveraging smart meter data to enable smart rating, billing, and customer service communications. Our flexible architecture makes implementation easy, including client migration if needed. Attract and retain more customers, stay ahead of the competition, and manage your business in real time. Create money with your smart meter infrastructure by providing your customers with rate and product options without the need to integrate with your current billing system. Extract the full value of your AMI investment by offering a smart meter that has Prepaid capability as an option for your customers. Companies need a game plan that will set them apart from the competition and resonate with the consumer. Ultimately, you need a solution for the digital consumer who is increasing the pressure on your company. -
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Banyon Utility Billing
Banyon Data Systems
Designed for billing water, storm water, sewer, electric, gas, garbage, recycling, submeters, combo meters, etc. Create detailed customer accounts, and attach customized services and rates. Full billing history, edit bills, adjustment tracking, meter device interfaces (AMR/AMI), direct payments, online payments, email bills, work orders, and thousands of reports. For over 34 years Banyon Data has provided quality products and services to municipalities and other public nonprofit entities. We design, develop, support, and train our popular, full-featured software for all public, non-profit entities, including cities, townships, towns, villages, boroughs, water districts, sewer districts, water and sewer commissions, electric utilities and cooperatives, tribal councils, utility boards, natural gas companies, public libraries etc. Banyon Data Utility Billing Software for water, stormwater, sewer, electric, gas, refuse-garbage, recycling, submeters, combo meters, etc.Starting Price: $2495 -
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Flux
Flux
Flux is a highly configurable and scalable cloud energy and utility billing platform designed with data at its core. It enables energy businesses to manage data complexity effortlessly, rapidly deliver new energy products, and make quick tariff changes. Flux supports all meter categories and data types across all market segments, combining them with complex tariffs to generate accurate bills. It accommodates various billing scenarios, including demand charges, load-based pricing, spot pass-through, time-of-use, custom sub-tariffs, and non-metered products, all without the need for developer time. Flux's event-driven architecture automatically triggers the rating process as soon as new usage data for a connection is received, eliminating the need for big batch data and increasing efficiency. It also offers features like multi-party billing, broker commissions, power purchase agreements, flex contracts, virtual power plants, and electric vehicle billing. -
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CUSI
Continental Utility Solutions
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data. -
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Fluentgrid CIS
Fluentgrid
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service. -
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Oracle Utilities
Oracle
Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day. Connect customer care, billing, metering, and device management to grow revenue and resolve issues faster. Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency. Acquire and engage customers with personalized selling and marketing communications that inspire. Harness AI and behavioral science to drive change and shift peak demand—one customer at a time. Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations. -
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Ziptility
Ziptility
Ziptility helps water and wastewater utilities do more and spend less with easy-to-use apps that don’t take an army to set up and maintain. With Ziptility, it’s easier than ever to capture, organize, and analyze field data to improve daily operations and simplify long-term decision making. Create asset-specific maintenance schedules and operationalize preventive maintenance tasks. Uncover blind spots by visualizing asset conditions and problem areas. Promote transparency and accountability on every job with enforceable operating procedures. Improve reaction times with accessible asset location and maintenance records. Deliver work assignments remotely to eliminate unnecessary trips to the office. Create prioritized to-do lists and visualize task assignments on a map. Develop a succession plan that’s immediately useful to new leadership. Create and implement a capital improvement program without help from contractors.Starting Price: Free -
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VertexOne
Vertex
For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization. Our suite of solutions spans the meter-to-cash process and revolutionizes the customer and staff experience. Whether you're ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered. VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack. When it comes to the right information technology provider, experience is everything. With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. We've been helping utilities and energy providers serve their communities for nearly three decades. -
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Ampstun
Ampstun
Our powerful utility billing system is built on 30 years of feedback from customers and provides a complete billing solution for your utility regardless of size. Our billing system is located in the cloud. No need to worry about desktop system requirements, server maintenance or backing up local data. Since our system is web based, connect from anywhere - in the office, on the road or at home. Launch our system with any device with a web browser and an internet connection. Import reads from any brand of drive by or fix-based read system. Designed to support the most up-to-date technology from all the top meter vendors. Integrated paperless billing functionality that allows customers to login to their online portal to view bills, update contact information and pay their bill online. Payments post automatically in real time to customers' accounts. -
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Utility Billing Software
Creative Technologies
El Dorado Utility Billing Software by Creative Technologies is a flexible and full-featured software that delivers a broad-based accurate billing and service order ticketing system. Available in four versions (i.e. Graduate, Professional, Executive, and Enterprise), the El Dorado Utility Billing Software offers a plethora of features that include automated bill calculation, simplified voice creation, dynamic configuration, comprehensive reports, common data repository, service order ticketing, and integrated meter reading interface.Starting Price: $495.00/one-time/user -
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Badger Meter
Badger Meter
Badger Meter offers a comprehensive suite of smart water solutions, encompassing flow measurement, water quality monitoring, pressure and leak detection, advanced metering infrastructure (AMI), analytics software, and communication technologies that empower water utilities, municipalities, and commercial/industrial customers to optimize operations and conserve resources. Its BlueEdge portfolio integrates smart measurement hardware, reliable communications, data visualization tools, and analytics software to deliver actionable intelligence for monitoring, controlling, and maintaining water systems. Key products include ultrasonic, electromagnetic, turbine, compound, vortex, variable area, and differential pressure meters, alongside endpoints like the ORION family offering AMI and AMR communications via mobile and LTE‑M networks with interval reading and multi‑day battery life. -
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The Water/Utility Management system is a utility billing software product that includes many additional features. It provides for all types of reading/billing methods: such as, customer self-bill with coupon, billing with reading by customer, or billing with reading by district(billing entity). The features below are just a brief sample of those provided by the system.
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SOFTWater
Intedata Systems
Recognized as the industry's leading utility billing software, SOFTWater helps manage various utility office problems as well as eliminates manual operations and errors. Developed by Intedata Systems, SOFTWater's intelligent document management, flexible automation, and robust integrations enable users to bill water, sanitation, sewer, gas, and/or electricity cost-efficiently. Take advantage of the automation discounts offered by the USPS. We process your customer addresses for you, verifying them with the latest postal service database and providing the required reports. SOFTWater makes sending and receiving your address data easy with it’s built-in CASS utility. It will even remind you when it’s time to send your file for processing again! -
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CitySuite
Harris Enterprise Resource Planning
CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules. -
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UMS
UMS
UMS (Utility Management Solutions) offers comprehensive utility billing and management services tailored for multi-family, mixed-use, and manufactured housing communities. With over 15 years of experience, UMS specializes in resident billing, expense management, vacant cost recovery, and submetering solutions for water, gas, and electricity. Their resident billing services include accurate invoicing, an intuitive resident portal, and a knowledgeable call center staff based entirely in Minnesota, ensuring a friendly and efficient experience for tenants. UMS interfaces with popular property management software, delivering a seamless onboarding process for property managers and residents alike. UMS' submetering solutions feature fully wireless and remotely-read systems, allowing for precise measurement of individual unit consumption and promoting conservation by making tenants responsible for their usage. -
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inHANCE
inHance Utilities
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!Starting Price: $1000/year -
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Cogsdale Customer Service Management
Cogsdale
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997. -
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Open Smartflex
Open International
We are committed to excellence in every task, and to guaranteeing your business growth and the provision of your services. Let’s increase your company’s performance with our solution. We are committed to empowering utilities to overcome their digital transformation challenges, guarantee your business growth, and delivering the best customer experience your customers deserve. Take the complexity out of business processes and easily implement new initiatives aligned with your digital transformation journey. Boost employee efficiency and build effective and smarter work processes. Strenghten the commercial relation with your clients through multiple digital channels and interactions based in artificial intelligence. Continuously innovate to address market challenges and gain a competitive edge over the competition. -
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Dallas Data Systems
Dallas Data Systems
Is your current provider SOC 1 certified? If not you should contact Dallas Data Systems, Inc., we can help direct you through the ever changing world of SOC 1 compliance. A SOC 1 Report (Service Organization Controls Report) is a report on Controls at a Service Organization which are relevant to user entities’ internal control over financial reporting. The SOC1 Report is what you would have previously considered to be the standard SAS70, complete with a Type I and Type II reports, but falls under the SSAE 16 guidance. Our Accounts Payable program is easy to set up, maintain, and it provides close control over monies due and payables. Interface this dynamic software to General Ledger and Requisitions and PO’s to enable full encumbrance accounting. Designed with efficiency and control in mind, the Accounts Payable program saves time and journal entries. -
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BlueOceanUtility
Blue Ocean Systems
BlueOceanUtility is built on the industry standard and industry-dominating SAP Technology – SAP Business One. The software gives you a sophisticated, affordable billing system that works the way YOU work. The system was specifically designed for small to medium-sized utilities and is fully integrated in a SINGLE DATABASE for all your needs. It delivers capabilities that only the largest utilities could afford. It is standardized and packaged so that you can deliver exceptional value to your customers.Customized for Electric, Water, Wastewater and Stormwater billing built on SAP Business One® Software. Extensible to meet your unique requirements while maintaining a single integrated database. Dashboard Reporting at your fingertips; consistency from financial summary reports to drill-down to billing. Interfaced to ITRON®Meter Reading Handhelds, outsourced A/R Collection Services, and Banking. Captures all utility data to inform consumers with better energy usage management apps. -
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NorthStar
Northstar Utilities
Customers are the lifeblood of your utility. Their satisfaction is a priority and measure of your success. Modern technologies provide the opportunity to empower staff and deliver consistent customer service experiences at every touchpoint. NorthStar Customer Information System (CIS) helps utilities manage millions of customer accounts and utility bills every month. From new account set-up to credit history profiling, NorthStar CIS supports all customer interactions through a robust, reliable, and highly configurable application suite.Starting Price: $250000.00/one-time -
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Jayhawk Utility Suite
Jayhawk Software
Innovative utility billing software package featuring an integrated billing and accounting option designed for cities, rural water districts, other utility associations, or those customers wanting advanced reporting and unlimited expandability. This advanced system allows users to print reports from previous billing periods at any date and time, adjust entries from previous billing periods, print reports to PDF, and much more! JUS is a complete Accounts Receivable for Utility Billing and more. Separate Customer Account and Premise to easily move customers in and out of your service area and separate history for all customers. Organize and report on customers by user-defined Route/Book, Cycle, Class, Category, and Status. UNLIMITED Customers, Meters, Charges, Deposits, and History. Print and/or TrackService Orders. Detailed Meter Management including water loss and change out tracking. Automated Meter Reading/Handheld Device Export and Import.Starting Price: $750 one-time payment -
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Citybase Serve
Citybase
We make government and utilities easier for everyone. Smart Cities Serve Everyone. The best public sector technology makes paying a bill convenient for all residents — regardless of their preferred method. Let customers pay a bill, request a service, or find information in ways that work for them — via web, phone, kiosk, or cashier. Solutions for public sector challenges. We simplify common exchanges and complex processes — from paying a water bill to applying for a homestead deduction. Digital, integrated solutions provide better data and staff experiences. Configurable government technology is easy to evolve as ordinances change. Better outcomes and experiences. Cities, counties, and utility providers across the U.S. are leveraging citybase technology to promote equitable debt collection, more efficient payment processing, and personalized service delivery. A team as friendly as our tech. We genuinely care about creating seamless interactions. -
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CUBIC
FREY Municipal Software
The CUBIC® Comprehensive Utility Billing and Control System is designed to provide a powerful billing and CIS (Customer Information System) for utility operations. It supports robust customer information, billing, and cash receipting functions, usage, and bill/payment history, plus a myriad of report options. It supplies important functions like multiple search criteria for account inquiries, real-time updating and electronic input, and receipting interfaces. Reports provide extensive statistics based on customers, services, rates, routes, and much more. CUBIC® powerful receipt processing supports traditional receipt processing and high-speed scanning systems. Everything is online including bill/payment and usage history, deposit and service information, as well as a consumption graph for each individual service. Accounting is highly controlled by the system as well. NARUC reporting is easily accomplished with CUBIC®.Starting Price: $1500.00/one-time -
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Orbit MDM
PCS
Orbit Meter Data Management (MDM) is a middleware software system that associates the information from the meters through the AMI system and culminates in the utility’s CIS system. Routinely, Orbit MDM collects over 3,600,000 annual reads of raw AMI data from a single meter and transforms that into graphical depictions and concise customer use information. Data management inherent with the MDM system affords to retrieval of current and historical information from interval meter reads as frequently as every 5 minutes. Responding to customer inquiries as well as first-hand monitoring of distribution assets such as transformers and meters, is a standard function of the Orbit MDM system. Multiple service types such as electrical, water, and gas are easily managed by directly selecting a tab. Similarly, changing viewing information from any year, month or day period is also easily performed with the Orbit MDM system. Interfaces are available today for all major AMI vendor systems. -
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TrueBill
TruePoint Solutions
TrueBill allows you to work more efficiently within your parameters, so you can say “Good-bye” to endless workarounds, dozens of open screens, and redundant data entry to perform tasks and access information. TrueBill is scalable and integrates seamlessly with most leading financial and asset management systems to optimize your efficiency. Our leading-edge solution was developed on the latest platforms to ensure you are operating at the forefront of proven technology. The result is the functionality you need to operate optimally, the flexibility to adapt to changes as needed, and robust support. Import and review meter readings, including usage statistics such as high/low usage, rollovers, and unexpected usage, and issue service orders as warranted. -
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Caselle Utility
Caselle
Designed for any organization that deals directly with customers. Customize your billings & payment arrangements to meet the unique needs of your organization. Customize and set up billing rates for multiple frequencies and due dates. Set up and track delinquent contract and loan payment arrangements with customers. Generate penalties or service orders while printing delinquent and shutoff notices. View customers, location, meter, deposit, billing, contract, loan, and history information in Customer Inquiry. Simplify the process of tracking real and personal property taxes and payments with Property Tax Collection. Advanced scalability allows this module to satisfy the needs of any organization, and master property control makes managing the interaction between multiple tax collection routines more efficient. -
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Metron
Metron
Metron’s software centers on WaterScope®, an advanced cloud-based water data management and analytics tool that collects minute-by-minute usage data from smart water meters and cellular registers to give detailed visibility into water consumption for utilities, municipalities, commercial and residential properties, and multi-family housing; WaterScope ingests high-resolution usage data, validates and enriches it for accuracy, and transforms it into actionable insights and billing data while integrating seamlessly with existing billing and operational systems, enabling automated reporting, trend analysis, leak and anomaly detection, and streamlined workflows. It includes tailored applications such as WaterScope Classic for meter management and billing integration, WaterScope PLUS for business intelligence dashboards and analytics, and a field app to support maintenance teams, all built on secure cloud architecture that scales from single properties to large utility networks. -
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UtilityExplorer
Progressive Solutions
UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® interface with menu driven controls. UtilityExplorer™ allows search on any field, association of unlimited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export. -
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UMAX
Itineris
UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data. -
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Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) is an industry-leading data management solution for residential gas, water and electric meters, C&I meters and IoT sensors. Our ever-evolving platform provides you with the flexibility, value and functionality needed regardless of your deployment size. For the larger IOU market, IEE MDMS is a highly scalable enterprise application that centralizes the collection, processing, storage and complex analysis of smart device data, device events and alarms. For the municipal and cooperative market, IEE Essentials provides you with the focused capabilities of our industry-leading IEE MDMS to address your needs without sacrificing features or capabilities of the standard IEE offering, all while delivering a cost-effective solution. IEE is the most globally deployed meter data management system in the world. Our installed base comprises over 100 customers across six continents with more than 45 million meters in production.
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Dropcountr
Dropcountr
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction. -
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ZONOS IoT Platform
Cuculus
Manage millions of smart meters efficiently. As a multi-utility Head End System (HES), the IoT platform enables the management and control of large and complex smart metering infrastructures. For Meter Data Management (MDM), the IoT platform provides processed meter data for upstream business applications, such as billing systems. Head End System (HES) and Meter Data Management (MDM) can be integrated into a single system, avoiding data redundancy and allowing cost savings. The IoT platform supports electricity, water, gas, heat, and cooling utilities, and has the ability to communicate to both residential and industrial meters. We provide out-of-the-box capabilities for more than 200 different types of smart meters and other devices. Benefit from an open solution that supports any kind of communication technology. The IoT Platform collects new data points from connected smart meters every 15 minutes, and sometimes data collection is at an even higher frequency.
