Hansen CIS

Hansen CIS

Hansen Technologies
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About

Cayenta offers a comprehensive suite of enterprise software solutions tailored for utilities and municipalities, encompassing Customer Information System (CIS), Financial Management System (FMS), Work Management System (WMS), and Human Capital Management (HCM). The Cayenta CIS is an award-winning, flexible customer relationship management and utility billing solution that supports metered and non-metered services, including electricity, gas, water, wastewater, and solid waste. It features integrated Customer Preference Management (CPM), allowing customers to choose their preferred communication channels, and includes the SilverBlaze customer engagement platform for self-service account management. The FMS provides fully integrated modules for accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, with robust reporting capabilities for deeper cost analysis and easier government compliance.

About

Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utility companies interested in a solution to modernize their operations and manage their workforce

Audience

Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cayenta
Canada
www.cayenta.com

Company Information

Hansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/

Alternatives

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IMS Utility Billing

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CORE Utility Billing

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IMS Utility Billing

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United Systems & Software

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

No info available.

Integrations

No info available.
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