Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
About Hansen CIS
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
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Integrations
No integrations listed.
Company Information
Hansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
Hansen CIS Product Features
Billing and Provisioning
Billing & Invoicing
Customizable Billing
Post-Paid Systems
Pre-Paid Systems
Carrier Access Billing
Contract Management
Customer Accounts
Flexible Rate Tables
Internet
Order Management
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
Billing & Invoicing
Electricity
Meter Management
Metered Billing
ACH Payment Processing
Account Management
Cable
Collections Management
Customer Management
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management