Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
About Hansen CIS
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
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Integrations
No integrations listed.
Company Information
Hansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
Hansen CIS Product Features
Billing and Provisioning
Billing & Invoicing
Supported
Customizable Billing
Supported
Post-Paid Systems
Supported
Pre-Paid Systems
Supported
Carrier Access Billing
Not Supported
Contract Management
Not Supported
Customer Accounts
Not Supported
Flexible Rate Tables
Not Supported
Internet
Not Supported
Order Management
Not Supported
Provisioning
Not Supported
Rating
Not Supported
Self Service Portal
Not Supported
Service Order System
Not Supported
VoIP
Not Supported
Utility Billing
Billing & Invoicing
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
ACH Payment Processing
Not Supported
Account Management
Not Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Not Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Not Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Not Supported
Work Order Management
Not Supported
