Audience

Companies and enterprises searching for a solution to optimize their business processes

About UMAX

UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.

Integrations

API:
Yes, UMAX offers API access

Ratings/Reviews

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Company Information

Itineris
United States
www.itineris.net/north-america/solutionforutilities/

Videos and Screen Captures

UMAX Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

UMAX Frequently Asked Questions

Q: What kinds of users and organization types does UMAX work with?
Q: What languages does UMAX support in their product?
Q: What kind of support options does UMAX offer?
Q: What other applications or services does UMAX integrate with?
Q: Does UMAX have an API?
Q: What type of training does UMAX provide?

UMAX Product Features

Utility Billing

ACH Payment Processing Supported
Account Management Supported
Billing & Invoicing Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
Cable Not Supported

Utility Management Systems

Billing & Invoicing Supported
Customer Management Supported
Electricity Supported
Natural Gas Supported
Water Supported
Cable Not Supported
Demand Planning Not Supported
Plant Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Work Order Management Not Supported
Workforce Management Not Supported