Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
About Fluentgrid CIS
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
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Fluentgrid Integrated Operations Center (IOC)
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Integrations
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Company Information
Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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