Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
About Fluentgrid CIS
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
Other Popular Alternatives & Related Software
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End-to-end AMI suite of products from Fluentgrid including UHES, MDMS, Consumer Portal, Mobile apps, PQM, DSM and DR complement our flagship revenue/customer management offering Fluentgrid CIS.
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Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
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Integrations
No integrations listed.
Company Information
Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
Fluentgrid CIS Frequently Asked Questions
Q: What kinds of users and organization types does Fluentgrid CIS work with?
Fluentgrid CIS works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fluentgrid CIS support in their product?
Fluentgrid CIS supports these languages: English.
Q: What kind of support options does Fluentgrid CIS offer?
Fluentgrid CIS offers support via phone support and online.
Q: What type of training does Fluentgrid CIS provide?
Fluentgrid CIS provides training in the form of documentation, live online, in person, and videos.
