Audience
Cities that want a smart utility management system
About Fluentgrid Integrated Operations Center (IOC)
Fluentgrid Integrated Operations Center (IOC) is an operations intelligence solution that provides organization wide situational awareness in integration with various operations and enterprise systems. Fluentgrid IOC solution’s IoT and advanced analytics capabilities help identify and mange incidents with the help of predefined SOPs, besides predicting and preventing events before they occur. A smart city entails uninterrupted flow of utility services through coordinated instrumentation, participative governance through citizen involvement and gaining deeper insights into city data for continuous improvement. Fluentgrid’s City Operations Center (COC) solution, built around Actilligence platform, makes this possible by integrating all the city systems and the smart elements at the centralized command and control center, facilitating real time, collaborative and informed decision making.
Other Popular Alternatives & Related Software
Fluentgrid Smart Meter Operations Center (SMOC)
Fluentgrid's Smart Meter Operations Center (SMOC) is ingeniously designed on the Actilligence platform, offering immediate and insightful intelligence on the progress of smart meter rollout, supply status, network health, consumer grievances, field staff availability, and more. By harnessing the power of smart meter analytics, SMOC efficiently identifies metering anomalies, while its robust network monitoring system acts as a formidable defense against potential security attacks. This seamless integration of technology ensures a well-monitored and secure smart meter ecosystem, enhancing overall operational efficiency and customer satisfaction.
Learn more
Fluentgrid Actilligence
Fluentgrid Actilligence is the leading COTS product that accelerates delivery of integrated command and control center (ICCC) solutions for smart cities. It comes pre-configured for industry leading smart city solutions from our partners across various urban domains. It also facilitates easy integration of third-party solutions and city applications with open APIs. The product’s platform architecture is inherently scalable to ever increasing users, devices, integrations, data and processing demands of a growing city. A crisis or emergency management solution helps orchestrate an organization’s people, resources, information & communication channels towards response, recovery and restoration efforts during and after a crisis. Fluentgrid’s Crisis/Emergency Management Center (C/EMC) solution, built around Actilligence platform, facilitates real time coordinated response and communication as per SOPs from a centralized crisis/emergency management center.
Learn more
Skybill Utility Billing
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software.
Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.
Learn more
UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
Learn more
Integrations
Company Information
Fluentgrid
Founded: 1998
India
fluentgrid.com/integrated-operations-center/
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Fluentgrid Integrated Operations Center (IOC) Frequently Asked Questions
Fluentgrid Integrated Operations Center (IOC) Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Cable
