Related Products
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About
Cayenta offers a comprehensive suite of enterprise software solutions tailored for utilities and municipalities, encompassing Customer Information System (CIS), Financial Management System (FMS), Work Management System (WMS), and Human Capital Management (HCM). The Cayenta CIS is an award-winning, flexible customer relationship management and utility billing solution that supports metered and non-metered services, including electricity, gas, water, wastewater, and solid waste. It features integrated Customer Preference Management (CPM), allowing customers to choose their preferred communication channels, and includes the SilverBlaze customer engagement platform for self-service account management. The FMS provides fully integrated modules for accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, with robust reporting capabilities for deeper cost analysis and easier government compliance.
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About
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Utility companies interested in a solution to modernize their operations and manage their workforce
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Audience
Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCayenta
Canada
www.cayenta.com
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Company InformationDropcountr
Founded: 2013
United States
www.dropcountr.com
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Categories |
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Integrations
Itron Enterprise Meter Data Management
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