Audience

Companies searching for a complete Utility Billing solution

About CUSI

CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. In addition, CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1,100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs. CUSI’s Mobile Work Order Management is simple to use and core functionality in UMS. However, CUSI has partnered with two different industry-leading GIS-based work asset management companies Cartegraph and Novotx. This allows complete integration of your companies work asset management and utility billing data.

Other Popular Alternatives & Related Software
UtilAbility
UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want. Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
Learn more
inHANCE
inHANCE
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core Utility Billing system, to Mobile Workforce Management solutions, to a Portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy. We integrate with a host of partner systems and will customize or integrate as needed to ensure that you and your customers get the information and service that you need. When other providers shy away from customizing their software to your utility's specific needs and processes, inHance is here to help!
Learn more
Diversified Billing
Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system. Available for LAN or Cloud, Diversified Billing can even be customized to meet your unique needs. Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
Learn more
Skybill Utility Billing
Skybill Utility Billing
(1 Rating)
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.
Learn more

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Continental Utility Solutions
Founded: 1984
United States
www.cusi.com

Videos and Screen Captures

Play Video CUSI Screenshot 1 CUSI Screenshot 2
Other Useful Business Software
Build Agents and Models on One Platform Icon
Build Agents and Models on One Platform

Everything you need to build production-ready agents and models. Access 200+ Google and third-party AI models and tools.

Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Try It Free

Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

CUSI Frequently Asked Questions

Q: What kinds of users and organization types does CUSI work with?
Q: What languages does CUSI support in their product?
Q: What kind of support options does CUSI offer?
Q: What other applications or services does CUSI integrate with?
Q: What type of training does CUSI provide?

CUSI Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Cable

CUSI Verified User Reviews

Write a Review
  • Anita W.
    Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Company doesn't appreciate loyalty"

    Posted 2026-06-29

    Pros: The customer support is great. I purchased this program in 1992 and they've come a long way. At first, it might take a couple of days to hear back from them but the last several years, I've received quick responses to my cries for help!

    Cons: Maintenance prices have skyrocketed. I can't afford them anymore. They don't care about small companies (or individuals like me). They are looking for the big bucks that only municipalities can afford. If you are a small rural water system, this company is not for you.

    Overall: I've been with this company since 1992 before they were Windows based. Support has always been superb but something changed the last few years. I'm not sure if there's a new CEO or what but they don't care about the "little" people anymore. I am a "one horse" operation with less than 2000 customers and I simply can't afford their yearly maintenance fees anymore. They weren't willing to work with me at all as per orders from the powers that be. After 30+ years, you'd think I would be considered a valuable customer but I'm not big enough or rich enough for them any longer. I own the program so am still using it, just praying I don't have any technical issues. Buyers beware if you are a small company.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?