Audience

Companies of all sizes, in any industry

About Barantum CRM

Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can accelerate your sales performance with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions.

Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined.

Barantum CRM can help you integrate all your business processes end-to-end using only one system. From monitoring KPI teams, calls, customer service, customer support, sales, post-sales and marketing automation. With ISO-certified technology, the solutions we use range from SMEs, banks, state-owned enterprises to multinational companies.

With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end.

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Pricing

Starting Price:
IDR 299K
Pricing Details:
Price for one user per month with minimum 3 users. Available for Standard, Professional and Enterprise plans.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Barantum CRM offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Barantum
Founded: 2015
Indonesia
www.barantum.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Barantum CRM Frequently Asked Questions

Q: What kinds of users and organization types does Barantum CRM work with?
Q: What languages does Barantum CRM support in their product?
Q: What kind of support options does Barantum CRM offer?
Q: What other applications or services does Barantum CRM integrate with?
Q: Does Barantum CRM have an API?
Q: Does Barantum CRM have a mobile app?
Q: What type of training does Barantum CRM provide?
Q: Does Barantum CRM offer a free trial?
Q: How much does Barantum CRM cost?
Q: What pricing for support is available for Barantum CRM?
Q: What pricing for training is available for Barantum CRM?

Barantum CRM Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Barantum CRM Verified User Reviews

Write a Review
  • A Barantum CRM User
    CSO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use CRM and best support & after sales service"

    Posted 2023-10-26

    Pros: Use Barantum for few years. Their support is the best in term of service quality, product knowledge and fast respond.

    Cons: Nothing much to complain.
    Maybe some improvement for AI Integration which they said will be done in Q4 2023.

    Overall: Very good experience and recommended for all in integration CRM, Call Center and Chats. Their ecosystem is the best.

    Read More...
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