Audience

Retailers and companies in need of a business messaging solution to optimize their customer service

About Chatbiz

All in one platform for your business messaging automation. Triple your sales with instant response available 24/7! We provide a dedicated service for your customer service management platform and make sure that your business scale and grow. Chatbiz is a startup with a focus on the development of business messaging technology that has been trusted by local, national, and international companies with a wide range of industry from BFSI, FMCG, retail, transportation, automobiles, and others. We're working to empower businesses in Indonesia with social and cultural values in mind. We believe that to take Indonesian businesses to the next level, we need to embrace and empower the proven method of commerce in Indonesia: social commerce through conversations. We're working to help millions of businesses by powering conversational commerce, with social culture in mind.

Integrations

Ratings/Reviews

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Company Information

Chatbiz
Indonesia
chatbiz.id/en/

Videos and Screen Captures

Chatbiz Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Chatbiz Frequently Asked Questions

Q: What kinds of users and organization types does Chatbiz work with?
Chatbiz works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Chatbiz support in their product?
Chatbiz supports these languages: English.
Q: What kind of support options does Chatbiz offer?
Chatbiz offers support via 24/7 live support and online.
Q: What other applications or services does Chatbiz integrate with?
Chatbiz integrates with: WhatsApp and Zoho CRM.
Q: What type of training does Chatbiz provide?
Chatbiz provides training in the form of documentation, live online, and in person.

Chatbiz Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Chatbiz Additional Categories