Best Customer Service Apps for Android - Page 22
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Compare the Top Customer Service Apps for Android as of November 2026 - Page 22
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1
DERDACK Enterprise Alert
Derdack
Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. -
2
MiCloud Connect
Mitel Networks
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. -
3
Overtok
Overtok
We drive the world's calls commerce by advanced AI voice technology and superpower user experience, satisfaction, and revenue by turning each call into an engagement opportunity. Overtok helps to manage and answer every single call so businesses get to make sure their customers are happy, informed, and confident in the abilities of service! Creating an entirely new user experience - turning each lead, call or engagement into a powerful opportunity that starts before continues on the call, and maximizes the follow-up. Overtok’s on-site calls to free listings are converted to powerful real-time leads and shifted to paid listings. All calls are being tracked, recorded, and attributed. Overton's analytics is fully integrated and synced with the most leading CRMs. Digital directories rely on Overtok’s voice AI to get certainty of each call delivered to SMB and continue with super-power real-time engagement. -
4
piLOBI
Paraminfo
piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.Starting Price: $9.99/month -
5
OBI Engage
OBI4wan
Excellent customer engagement, online customer service and social media management. Discover the power of OBI Engage: social media, messaging apps, reviews, live chat and chatbots in one solution. Ensure yourself of satisfied and loyal customers providing direct and personal customer service on social media, live chat, review sites and messaging apps. With OBI Engage you manage all online conversations from one central platform and are able to include intelligent chatbots in your service process for even more efficiency. Profit from smart workflows, case management and integrations with third party systems to provide the best service. Stay up to date on what is happening around your company and react proactively on mentions by using the integrated monitoring tool. Create, plan and publish posts across social media channels using the handy content calendar and measure the impact and reach of your campaigns with integrated social analytics and reporting. -
6
Meegle
Meegle
Monitor your social engagements and what customers have to say about your business in just one place. With Meegle, you can do just that and more. The platform allows you to engage with your customers on social media platforms, track your online reviews in real-time, and update your website with your latest news and promotions without the middleman. Meegle is both available in web and mobile apps. So no matter where you are, you're still up to date with your customer reviews and online reputation.Starting Price: $75 per month -
7
HereWeBook
HereWeBook
HereWeBook is a free online booking system for your business. HereWeBook is designed for entrepreneurs who want to take their business to the next level. Perfectly suited for businesses like photographers, movers, hairdressers, beauty experts, spas, photographers, cleaning businesses, etc. HereWeBook offers free SMS reminders and push-notifications (App). The platform with all the necessary features is 100% free. Manage appointments directly from web or mobile app. Get notified when your customer requests an appointment. View schedule for your employees as admin. Switch between calendar or grid layout. Add and manage your staff with ease. Manage weekly schedule for each employee. Manage appointments on behalf of employee. -
8
Librestream
Librestream Technologies
Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time. -
9
MQTTCHAT
MQTT CHAT
A complete chat solution for your web site for $1 only. Add voice, video and text chat to your site. Revolutionize communication for your users, allow them to communicate, connect and collaborate with MQTT CHAT. All chat features are there with template choice: embedded or similar to Facebook. MQTT CHAT stands out by a cheapest price on the market ($1 per 1K users), You can try application for free for two years and only when you are convinced start paying. Easy integration with a few lines of code. Even a beginner in PHP and Javascript can work with ! Since you do not have direct access to our database, you need an SDK as an intermediary to add your users to MQTTCHAT, edit user's informations etc . The SDK is based on calls to REST services hosted on our web servers. All queries are authenticated using Oauth2 protocol. There are different operations you can do with mqttchat SDk in the programming languages currently available: php and Android. -
10
Localorm
Nuance Digital
Be Found and Stay Engaged with your customers! Be it a small business or multi-location enterprise or brand, we can help you enhance your online location presence, monitor, and manage your online reviews resulting in improved online reputation of your business. Manage your business listings, respond to reviews and generate periodic reports with Localorm dashboard. Do you know what your customers are saying about your business, your products and services online? It is important you listen to your customers and engage with them by monitoring and managing the online reviews. It is said, one negative online review or comment can be a 24% higher chance of losing a customer over your competition and can affect your online reputation. “Localorm” the user-friendly online reputation management tool is perfect for a business like yours. The cloud hosted Localorm Dashboard is ready and easy to use. Localorm helps you not only respond to your customers but provides you with insights. -
11
XT-ERP
Adler Technologies
XT-ERP, CMMS software (Computer-assisted maintenance management) XT-ERP is a management solution for any type of business, it has many specific modules. Designed and built for SaaS use, XT-ERP is optimized to federate and share information within your company. Its ease of use and optimized process translate into time savings, increased efficiency, increased sales, improved cash flow and a precise short and medium term vision. No hardware investment - No technical maintenance - Virtual installation. SaaS mode brings a faster return on investment, the real advantage is in saving internal resources. The flexibility allows the functional scope to be reduced or extended and the application to be extended or reduced to new employees. An eye on sales and purchases to optimize Working Capital Requirements (WCR) The Workflow manages the sales circuit and makes evolve the commercial documents by a simple "drag and drop" while respecting the rules that you have defined. -
12
Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
13
OONEKEY
OONE
Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue -
14
GuestTouch
GuestTouch
Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA -
15
ReputationDefender
Gen Digital
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity. -
16
TABLE
Table
One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will have easy, instant access to your products and services. And TABLE will remember everything you need to know about them. Smart for your company, unforgettable for your customers. TABLE delivers the best experiences across the entire customer journey. Our sales and marketing campaigns are more aligned than ever! Chart Your Customer Journey With Confidence TABLE integrates with your company to create a seamless customer journey. You’ll have the tools to guide your customers every step of the way. Enable All-in-One Customer Service TABLE is so much more than chat. TABLE can deploy automated actions tailored for the customer, from appointments to payments. Plus, your experts can interact with customers through voice and video calls.Starting Price: $39 per user, per month -
17
INControl
Tracer Workflow
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)Starting Price: $75 per user per month -
18
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
19
CentreStack
CentreStack
CentreStack boosts workforce mobility with cloud file sharing and mobile access, while retaining security permissions and familiar user experiences from file servers. With Active Directory and permissions inherited, no other solution better unites existing IT infrastructure's on premise security with cloud mobility. CentreStack enhances file servers to enable productivity and collaboration for mobile workers who use multiple devices, such as smartphones and media tablets, in addition to PCs. CentreStack can either enhance an existing file server to enable mobile access or it can migrate existing file server data and security permissions to a user defined cloud. In either case, the product is focused on maintaining a familiar file server experience with enhanced usability, security, compliance and data control. Enterprises can opt to maintain existing security and compliance, by keeping their data in on-premise file servers without cloud replication. -
20
CRMoptics
CRMoptics
CRMoptics is a packaged/hosted solution and allows you to use open-source building blocks to kickstart your optical software project. The software provides multi-location, multi-warehouse solutions to get things done faster and more reliably. It is a web-based software, so all you need is internet and a device of your choice. Customer data management and scheduling, history of eye exams, printing proof of payments, inventory, health insurance support and webshop are module functions that every optician needs to run a business. CRMoptics software also has built-in marketing tools using which opticians can send customers a personal postcard, therefore giving opticians the marketing power to increase sales with less costs. The software is feasible for customer engagement through sending text messages and emails for reminders and promotions with a single click. It has never been easier! You can use our expertise to help you set up or develop customizations. -
21
Surefire Local
Surefire Local
Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers. -
22
Wavetec Appointment and Booking
Wavetec
Wavetec’s cloud based online appointment booking and scheduling solution is designed to support, ease and simplify the process for you and your customers. With Wavetec’s appointment solution, your customers can connect from anywhere, and book, check-in, reschedule and cancel appointments seamlessly. This helps to minimize customer wait times and ensures the provision of top quality services to your customers. We work with a wide range of clients from global multinationals. Our audiences span international and local businesses from around the world. Wavetec’s products and solutions have been developed to suit the needs of diverse and demanding audiences. -
23
Kimoby
Kimoby
Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing. -
24
SABA Host
SABA Hospitality
Create amazing guest experiences and earn more money, with less effort! SABA Host is a digital version of you. There to answer all your guest’s questions, give recommendations, and provide assistance whenever they need. So while you sleep, work or enjoy time with family and friends, SABA Host is looking after your guest’s every need, to ensure a 5 star experience for that 5 star review. And guests don’t have to download a thing. Ensure happy guests leave great reviews, and reduce negative reviews. Effortlessly offer guests the additional services they already want. Use technology specifically designed to create seamless & unique guest experiences. Technology opens up a world of opportunity, and going digital in your property will allow you to give guests tools that hard copy guide book and property manuals simply cannot. Easy access to host recommendations to experience truly unique and memorable stays. -
25
FastDox
FastDox
Receive crucial documentation from customers in minutes. They simply upload or take a photo of their sensitive information and send it across securely instantly. Unlimited amount of document uploads of any size. Upload and send documents from anywhere zero hassle. Auto-edge cropping and dynamic document alignment. Stand out from the competition and offer your customers a seamless onboarding experience. With the platform doing the hard work for you, you can focus on delivering outstanding service. Unchain your staff from the shackles of admin and allow them to spend time building up your customer base. Our clients have seen an increase in sales of up to 35%. Work smarter not harder - dramatically reduce labour and keep business costs down. FastDox cuts postage costs by 95% and helps to ensure repeat business.Starting Price: £40 per user -
26
EnConnect
Enqura
AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency. -
27
ClassFit
ClassFit
ClassFit is scheduling software with a difference. Easily manage your classes, take payments and reduce drop-outs with our powerful booking software. Our scheduling software was built specifically for the fitness and wellness industry and is packed with features to make your life easier. Integrate our booking calendar onto any page of your website within minutes for a look that’s professional with functionality that your clients will love. With no contracts to lock you in and customer service that runs 7 days a week, ClassFit is scheduling software with a difference. ClassFit has been specifically designed with class instructors in mind – whether you teach yoga, Pilates, Zumba. Take bookings easily and check who is attending your classes instantly. Enjoy our industry leading low fees with no contracts.Starting Price: $15 per month -
28
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
29
Palmate
Palamar Teknoloji
Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows. -
30
MyBookingHub
MyBookingHub
MyBookingHub is an award-winning, fast-growing SaaS company that works within the booking and scheduling automation industry. Helping large and enterprise businesses efficiently manage their internal admin and workforce team, the technology behind the MyBookingHub platform is one-of-a-kind. Simply put, we are aiming to be the leading solution for field service and on-site industries that want to deliver an efficient and transparent scheduling process to their customers whilst saving time and money without the hassle.Starting Price: £30/user
