Best Customer Service Apps for Android - Page 14
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Compare the Top Customer Service Apps for Android as of April 2026 - Page 14
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1
Always On Time (AOT)
Always On Time (AOT.plus)
Always On Time (AOT.plus) is a fully featured online booking, appointment scheduling, class booking, and membership management solution specifically built for small businesses. AOT offers market-leading power and versatility to meet any business requirement, a friendly and welcoming UI, and a price that fits in the budget of any small business. AOT includes key features like appointment booking, group classes, membership management, effective reporting, a custom branded app, and much more in an easy to use package. Some of AOT's features include: - Your company’s custom, branded booking app - Quick online appointment scheduling, including 1:1, group classes, and series - Membership management – packages, subscriptions, and more - Online payments - Native multi-location - A tablet-optimized Sign-in kiosk for your customers and staff - Fully digital Point of Sale - Payroll & commission reporting - Customizable booking page in over 130 languages Work Simpler with AOT.Starting Price: $49/month -
2
ServiceBell
ServiceBell
Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring, directly on your website. Gain insight into your customer's buying process. Get notified when your customers enter high-value pages. Go live and video chat with customers anytime. Understand how your customers found your site. Make your customers purchasing process personally, starting with their first click. ServiceBell integrates with Intercom to enable rich interactivity with video chat and screen takeover. ServiceBell integrates with Calendly so your customers can easily schedule a call with your team. ServiceBell integrates with Clearbit Reveal to alert you when high-value prospects are on your website. Request a demo today to see how ServiceBell can help empower organizations of all sizes to build better relationships with their customers. ServiceBell works on every website, regardless of framework or language.Starting Price: $500 per month -
3
Aquant
Aquant
Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.Starting Price: Free -
4
Atlas Oil & Gas
Source Logic
Energy chemical & production software to manage your entire field operations. Atlas provides greater visibility, control, and optimization of business operations. The “Atlas” system is a cloud hosted application that helps companies manage oil field assets, chemical products and treatments, associated lab data, and customer leases. Atlas provides users view and manages customers and locations, analyzes lab reports, and tracks chemical product inventory and treatments. Dashboards and reports provide real-time decision-making and efficient monthly invoicing. Furthermore, a consumer portal offers a comprehensive view, reporting, and invoicing. Increases the efficiency of the organization as it helps in keeping the focus on the goal making decisions quickly and implementing their strategies faster as the layers of data are reduced which also reduces the time consumption for the analysis of the data.Starting Price: Free -
5
Goldie
Goldie
Easily sync with other calendars (such as Apple/Google) to manage all of your commitments. Optimize your time and make the most of every day with Goldie’s powerful scheduling software. Switch between daily, weekly, and monthly views with the tap of a button. Plus, automatic color-coding of bookings makes it easy to stay on top of the day/week/month. Get notified by our scheduling app about every upcoming appointment so that you’re always on top of your day. Let Goldie do the coordinating so that you can focus on building your business. Easily make any appointment repeat to keep clients coming back again and again. Our recurring appointment scheduling app helps you grow your business.Starting Price: Free -
6
Nivo
Nivo
You can have certainty that the person you are engaging with is who they claim to be. Nivo uses a combination of security, authentication and identity verification controls including biometric AI and encryption. Nivo’s e-signing has been approved by leading lawyers. Because of our extensive security controls and Onfido’s biometric identity verification AI, our e-signatures classify as Advanced Electronic Signatures under EU regulations and provide additional confidence which most e-signing providers lack. Financial institutions often use email to transfer customer data to partner organizations, sending large files on email chains. This opens the doors to data breaches. With Nivo’s Business-to-Business messaging, a provider can select which documents their intermediaries need, and provide access from one centralized copy.Starting Price: Free -
7
Laika
Laika
Laika is an easy-to-use tool created for overlooked small businesses to collect customer reviews. Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.Starting Price: $20 -
8
Reviewbit
Reviewbit
A review app to send automated, personalized review requests. As opposed to a 1% conversion rate of email requests, we offer 36%. The ease of sending photos & videos via WhatsApp will prompt customers to respond readily. Create an emotional bond with customers via an intuitive chat experience. Send separate follow-up messages for star ratings, and text & photo reviews and motivate customers to leave reviews. Display reviews in attractive widgets to spur hesitant buyers to make quick decision.Starting Price: $19.99/month -
9
Unifize
Unifize
Speed up innovation and continuous improvement by 3x in 30 days. Unifize is a software platform that makes innovation, quality, and CI processes collaborative. This helps manufacturing companies bring better products to life, faster. Whether you start with a single solution or deploy Unifize across all functions, you can be sure it works well in your environment. The templates are infinitely customizable and eliminate silos by connecting your processes together. Unifize is the only PLM tool that focuses on bringing teams together in a real-time collaborative environment to solve problems and manage critical innovation processes. If you're looking to upgrade to a complete quality suite, look no further. Unifize is the only eQMS that makes every quality process collaborative and easy to follow. Stop paying lip service to your APQP/PPAP processes. Bring teams together in a dedicated real-time conversation for every record.Starting Price: $100 per month -
10
XMReality
XMReality
No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.Starting Price: $50 per user per month -
11
Gridlex Zip
Gridlex
Gridlex Zip CRM and helpdesk software is an essential tools for businesses looking to streamline their customer management and support processes. The software integrates customer relationship management and helpdesk functionalities into a single platform, making it easier for businesses to manage their customer interactions and support requests. With Gridlex, businesses can keep track of customer interactions, manage their customer data, and respond to support requests efficiently and effectively. The software also provides detailed insights into customer behavior and support trends, helping businesses make informed decisions and improve their customer support processes. To get a better understanding of what the software has to offer, we have created instructional videos to demonstrate its various features and functionalities. Add contacts to your database in Gridlex Zip in a quick and efficient manner.Starting Price: $10 per month -
12
Vista Social
Vista Social
Modern social media management tools for everyone. Expertly crafted social media management tools to help you exceed your goals. Find, collaborate, and schedule content for all your social channels. Visually schedule and preview your social media posts. Build relationships with your followers, and easily manage your social media messages, comments, and reviews in one place. Measure and report on the performance of your social media efforts. Create and customize simple, actionable reports that reveal what’s working and isn’t. Vista Social Listening tools help brands keep track of conversations that matter to them through timely alerts and sophisticated filtering. Strengthen online reputation with review management features such as reporting, alerts, and the ability to respond! Plan and publish to your social media profiles like a pro. Weaponize unique platform features and techniques that will fuel real results! Now powered by ChatGPT!Starting Price: $64 /month -
13
SignalZen
SignalZen
Provide fast and effective support with our powerful live chat widget. Customize it with all colors, text, live chat icons, etc. Do all this by using our administration console. With your defined templates, receive and answer to your Customer Support emails easier than ever by leveraging Slack or Microsoft Teams. Use all possible Slack or MS Teams integration attributes: interactive buttons, modals with information, commands and more to get the best products for your team. Translate to multiple languages, change the color palette, add auto invitations and customize other bits of your Live Chat widget. We're fully GDPR compliant and have all the features for your live chat to be the same.Starting Price: $25 per month -
14
Butlerapp
Webbee GmbH
Butlerapp is the browser-based all-in-one solution for any organization looking to streamline and automate their course and appointment management. With its powerful features, including course overview and management, invoicing system, marketing tools, customer database, Butlerapp simplifies even the most complex tasks, making it easy for you to focus on what really matters - providing top-notch service to your clients. With Butlerapp’s seamless integration with your website and customizable registration forms, you’ll create a professional look that increases customer trust and loyalty. And, with its fast setup, training, and regular updates from a team of IT experts and industry professionals, you’ll always be on the cutting edge of the latest advancements. Butlerapp is more than just a software solution, it’s a complete game-changer for your organization. Say goodbye to tedious administrative tasks and hello to increased efficiency, higher revenue, and happier customers.Starting Price: €49 per month -
15
Desku.io
Desku.io
Revolutionize customer communication with an AI-powered unified omnichannel platform, delivering personalized and tailored experiences for each unique business. Identify new opportunities, convert visitors, deliver customer happiness, and more. Your ticket to hassle-free tech support, a lot of customer queries but in an organized way. Chat your way to success! Our live chat feature keeps you connected with your customers in real-time and 24/7. Engage with your customers better. Unlock the world of information at customers' fingertips and let them help themselves to find the information they are looking, for your service or product. Upload the articles related to tips, tricks, how-tos, relevant video links, and other informational sources. Say "hello" to your new best friend. Provide instant responses to customer queries anytime and anywhere even in the support team's absence. Just drag and drop the conversational interface and make your own chatbot.Starting Price: $19 per month -
16
Pulsedesk
Pulsedesk
Increase the reaction speed and improve customer satisfaction with the help of Pulsedesk’s automation tools based on artificial intelligence. ChatGPT helps you instantly adjust your answers to the situation and maintain your company’s unique tone of voice. With support for Gmail, client portals, WhatsApp, and live chat, our platform provides an all-in-one solution for managing customer inquiries, streamlining your support process, and reducing operational costs. Our functionality ensures that you don't have to pay for unnecessary features. With our helpdesk, you can keep your support costs low while still providing excellent customer service. Assign customer queries to support agents with just a few clicks, ensuring clear accountability and ownership for each ticket. With our platform's 360-degree view, you can monitor who is working on what and the status of each query in real time, enabling you to make informed decisions and prioritize tasks.Starting Price: $8 per user per month -
17
chatlyn
chatlyn
Communicate with your customers on the channels they prefer. Whether it’s a reservation, concierge, room service, etc. – no message is lost and at the same time assigned to the right team in our ticketing system. The server location and storage of your customer data meet the latest standards. So you can communicate with your customers with peace of mind. Your team is on the road a lot? No problem, our Android and iOS apps are available in the official stores for your team to answer any message on the go.Starting Price: €49 per month -
18
KIX
KIX Service Software
KIX Service Software develops and markets KIX, the leading open source service management software. More than 400 customers from various industries already use KIX for IT service management or customer service. KIX is available as an on-premise or cloud solution. In addition to extensive and customiseable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a wide range of extension options. Thus, professional field service management, maintenance management, automated device inventory, 15 ITIL® 4 practices, time recording and much more can also be implemented with KIX. We support our customers in analyzing their processes, in software implementation and with individual extensions. Comprehensive support services and a qualified training program round off our offer. We are also involved in key industry associations such as the Open Source Business Alliance, BITKOM and itsmf.Starting Price: $33 per month -
19
ITmanager.net
ITmanager.net
ITmanager.net is the best all-in-one enterprise server and network administration service. Monitor and manage all your critical IT servers from anywhere. Supported on all desktops, devices and Apple Watch. The ITmanager.net service allows you to manage your Windows Exchange servers from any mobile or desktop device. Among many other features, you can create, disable and remove mailboxes and distribution groups, and add or remove email addresses from mailboxes and distribution groups. You can also view mailbox sizes and change user mailbox, as well as send, receive and warning quotas. You are also able to enable or disable both out-of-office auto-reply and message forwarding and you can view message queues, and remove messages with NDR’s.Starting Price: $5 per month -
20
AccessE11
AccessE11
The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.Starting Price: Free -
21
Leadmonk
Leadmonk
Convert leads into meetings by qualifying, routing, and scheduling in real-time from anywhere — be it your web form, cold calls, campaigns, and more. Build a qualification track and let prospects self-qualify to capture all the insights you need without hurting conversion. Instantly route leads based on complex conditions and display a calendar on your website for prospects to book meetings. Make it easy for your customers to schedule meetings on demand without the back and forth. Our forms are customizable, can be embedded on your website, and have personalized follow-up questions to help you collect richer first-party data. Automatically qualify and route leads from your web form and schedule meetings with them.Starting Price: $12 per user per month -
22
Yandex SpeechSense
Yandex
A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of their actions. Implement a speech analysis system to leverage the capabilities of several of our ML services simultaneously. Develop a support service chatbot, get aggregated results based on accumulated data from chats, and in-call behavior of customers and operators. Create a space in your organization, start a new project in it, and set up a connection. Then integrate your telephony and CRM system with Yandex SpeechSense and start loading all conversations.Starting Price: $0.00008 per unit -
23
Channel Talk
Channel
Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner. Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to. Our advanced AI and automation tools increase efficiency and enhance customer service to help your business grow at scale. AI-driven smart tag and title recommendations along with enhanced conversation summaries.Starting Price: $27 per month -
24
Askly
Askly
Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.Starting Price: €49 per month -
25
NewOaks AI
NewOaks AI
Engage leads and conversational appointments for your website, text SMS by custom ChatGPT and Claude. NewOaks is now fine-tuned to facilitate conversational appointment bookings through both website chat widgets and SMS. This dual-platform capability ensures that clients receive consistent, high-quality service, whether they opt for web-based chat or SMS communication. NewOaks AI serves as an AI agent that not only offers zero-cost SMS chat and booking services but also automates client engagement tailored to your specific data. Additionally, it features proactive follow-up actions after a certain period to ensure closure with each client interaction. Elevate your customer engagement and lead conversion with NewOaks AI's live chat. This feature empowers you to connect with prospective customers in real time, ensuring no opportunity is missed. Whether you're on the move or your customers are, our 24/7 availability means you can communicate anytime, anywhere.Starting Price: $19 per month -
26
Siro
Siro
Put an AI sales coach in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales conversations, and Siro never drains your battery. Within seconds of a lost conversation, reps can access top examples from their peers on better handling the key moments of your sales process. Works offline and online, with an internet connection, your recordings are transcribed and analyzed in seconds. Siro's AI analyzes compares both what you say and how you say it to identify where you're missing out on revenue.Starting Price: Free -
27
Timworks
Timworks
Timworks is the only client support and communication app for businesses that make customer support effortless and has secure audit trails and unlimited client seats. Timworks seamlessly integrates with all of your favorite tools, so you can work faster and more efficiently. Send invoices from the chat straight to Dext or HubDoc in a snap. Sleep easy knowing your client's data is safe and secure with Timworks. Our platform is GDPR compliant, so you can be sure that you're always audit trail ready and keeping your clients' information protected. Ditch the email threads, with real-time communication you not only show your clients you care but solve queries in seconds. Simply add your colleague to the relevant clients and enjoy some well-deserved time off. Your clients are also in the good hands of our assistant, which is powered by ChatGPT and ready to answer queries and questions, saving you hours every week.Starting Price: $63.84 per month -
28
Paddle CRM
Paddle CRM
Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.Starting Price: $197 per month -
29
TruelySell
Dreams Technologies
Effortlessly manage appointments and grow your business with our intuitive scheduling software with web & mobile applications. New users provide names, emails, passwords, and contact details. View available services in different categories & choose a slot. Access a dashboard to track daily, weekly, and monthly earnings. Users fill out a booking form and confirm details. We help connect users with specialized service providers, ensuring that they find the right expert for their needs within their industry. Oversees operations & finances and manages bookings & interactions. Manages bookings, and customer interactions and provides feedback. Supports multiple languages for global accessibility & reach. Enhanced security with OTP SMS verification for user authentication. Online booking and payments, streamlining scheduling and transactions. Empowers professionals with detailed service postings to engage customers effectively.Starting Price: $99 per month -
30
Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month
