Audience
Service leaders, techs and teams looking for an advanced service intelligence platform that helps improve their service experiences
About Aquant
Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.
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Functionly
Take the first step towards better work. Map your organization, and click the pieces into place.
When you’re smaller, everything is within reach. You know every person on the team and exactly what they’re doing. alignment, resourcing and focus are easy, but it doesn’t last. With success comes growth, and with growth comes complexity. The tools that get you to a certain size won’t take you to the next level.
Complexity scales with you. At a certain size, leaders lose visibility of what happens on the ground and businesses reach an inflection point where the symptoms of scale become full-blown fires. Culture, communication, service delivery, profitability, staff satisfaction and organizational alignment all suffer.
Modern leaders are looking for a better way to master the art of work design and resource alignment. We are listening, exploring, researching, and partnering to build a delightful way to map and document a better way to work.
Learn more
Pricing
Starting Price:
Free
Free Version:
Free Version available.
Integrations
Company Information
Aquant
Founded: 2016
United States
www.aquant.io
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Aquant Frequently Asked Questions
Aquant Product Features
Predictive Analytics
Data Blending
Supported
AI / Machine Learning
Not Supported
Benchmarking
Not Supported
Data Mining
Not Supported
Demand Forecasting
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Not Supported
