Audience

Companies that get open-ended text data about their services or products

About Luminoso

Luminoso turns unstructured text data into business-critical insights. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, training, or data input, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and accurately analyze text in minutes, not months. Our software provides native support in over a dozen languages, so leaders can explore relationships in data, make sense of feedback, and triage inquiries to drive value, fast. Luminoso is privately held and headquartered in Boston, MA.

Pricing

Starting Price:
$1250/month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Luminoso Technologies Inc.
Founded: 2010
United States
luminoso.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Luminoso Frequently Asked Questions

Q: What kinds of users and organization types does Luminoso work with?
Q: What languages does Luminoso support in their product?
Q: What kind of support options does Luminoso offer?
Q: What type of training does Luminoso provide?
Q: How much does Luminoso cost?
Q: What pricing for support is available for Luminoso?
Q: What pricing for training is available for Luminoso?

Luminoso Product Features

Customer Experience

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Sentiment Analysis Supported
Text Analysis Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Survey Management Not Supported
Trend Analysis Not Supported

Data Analysis

Data Discovery Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Sentiment Analysis Supported
Text Analytics Supported
Regression Analysis Not Supported
Statistical Modeling Not Supported

Experience Management

Analytics Supported
Customer Segmentation Supported
Sentiment Analysis Supported
Text Analysis Supported
Action Management Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Survey Management Not Supported
Trend Analysis Not Supported

Machine Learning

Deep Learning Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Visualization Supported
ML Algorithm Library Not Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported

Natural Language Processing

In-Database Text Analytics Supported
Parsing Supported
Part-of-Speech Tagging Supported
Stemming/Lemmatization Supported
Tokenization Supported
Co-Reference Resolution Not Supported
Named Entity Recognition Not Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Not Supported
Sentence Segmentation Not Supported

Predictive Analytics

AI / Machine Learning Supported
Sentiment Analysis Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported

Qualitative Data Analysis

Data Visualization Supported
Mixed Methods Research Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Supported
Text Analytics Supported
User Research Analysis Supported
Annotations Not Supported
Collaboration Not Supported
Media Analytics Not Supported

Text Mining

Document Filtering Supported
Graphical Data Presentation Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported
Boolean Queries Not Supported
Language Detection Not Supported
Predictive Modeling Not Supported

Luminoso Additional Categories