Audience

SMEs, corporations, public administration, governmental institutions, etc. - basically all organizations that have to manage it and non-it services

About KIX

KIX Service Software develops and markets KIX, the leading open source service management software. More than 400 customers from various industries already use KIX for IT service management or customer service.

KIX is available as an on-premise or cloud solution. In addition to extensive and customiseable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a wide range of extension options. Thus, professional field service management, maintenance management, automated device inventory, 15 ITIL® 4 practices, time recording and much more can also be implemented with KIX.

We support our customers in analyzing their processes, in software implementation and with individual extensions. Comprehensive support services and a qualified training program round off our offer. We are also involved in key industry associations such as the Open Source Business Alliance, BITKOM and itsmf.

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Pricing

Starting Price:
$33 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

KIX Service Software
Founded: 2006
Germany
www.kixdesk.com

Videos and Screen Captures

KIX Screenshot 1
KIX Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

KIX Frequently Asked Questions

Q: What kinds of users and organization types does KIX work with?
Q: What languages does KIX support in their product?
Q: What kind of support options does KIX offer?
Q: Does KIX have a mobile app?
Q: What type of training does KIX provide?
Q: Does KIX offer a free trial?
Q: How much does KIX cost?

KIX Product Features

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management