Best Customer Service Software - Page 65
View:
Compare the Top Customer Service Software as of June 2026 - Page 65
Sort By:
-
1
Mongoose Harmony
Mongoose
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot -
2
Pypestream
Pypestream
Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work. -
3
Rheo
Rheo
Rheobot provides live and automated solutions for customer engagement, lead conversion and customer management on website and social media platforms.Starting Price: $10 per month -
4
QuickBlox
QuickBlox
Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.Starting Price: $99 per month -
5
Appinium
Appinium
Driving the river of data. Appinium is the most powerful way to leverage videos, multimedia, webinars, and learning natively across your Salesforce environment. Interactive Video Marketing, Unleashed. For the past 15 years, you’ve heard that “video is the future” of marketing. We’re past that now. Data-driven interactive video is the new benchmark. ViewTrac: 100% Native Video and SCORM Enablement. Unleash the power of video across the Salesforce platform (including Communities and Trailhead) with ViewTrac's native multimedia player: a powerful solution to upload, share, track, and analyze video engagement. Data. You might already know how many views your videos have. But who is watching them? Are certain videos more engaging than others? And do those people who interact with video content ultimately convert more often? Zoom integration. Schedule all your Zoom Webinars right from within Salesforce, track registrations and attendance, then enhance the recording with CTAs -
6
OONEKEY
OONE
Everything at your fingertips. The platform to better manage your vacation properties. Organize your check-in digitally and avoid the queues and any crowd of customers. 3 App 1 Integrated system. Customers App. Request direct maintenance. Online check-in. News and structure info on your smartphone. App Maintenance and Operators. Receive support requests with details and photos. Facilities activity calendar. Instant messaging with management. Structure Application. Single application for multiple structures. Direct messaging with the customer. Management of external and internal maintainers. Appointment calendar. Assistance reporting and analysis. Sending push news on customer app. The only integrated system to digitize the communication and activities of your tourist facility. Technical Assistance all requests with one application. Communications with the customer via IOS and ANDROID apps. Check in online clear the queue -
7
Ydea
YDEA
Ydea is the cloud solution for the technical and commercial management of your customers. A CUSTOMER SUITE to build value on connections with your customers. Thanks to the Customer Portal , your customers will be able to autonomously enter assistance tickets and track the support requested. Centralize the entire process and cycle of technical assistance, contract management and asset management. -
8
BrandYourself
BrandYourself
Improve your online reputation. Protect your online privacy. See if your data is exposed online in 60 seconds. No credit card required. Safe, secure and private. Our proprietary technology will scan your web presence and analyze how professional you look based on online screening done by employers and organizations. Don’t let a single negative Google result ruin your business. We’ve been leading the online reputation management industry for nearly a decade. Our proprietary technology & in-house experts will create a custom plan that makes sense for your business. BrandYourself is the only firm that combines advanced online reputation management technology with in-house reputation specialists. Our proprietary ReputationEngine technology makes our Managed Services far more effective than competitors. -
9
ReputationDefender
Gen Digital
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity. -
10
LocalCMS
Local Strategy
LocalCMS. LocalCMS is the name of our proprietary Local Marketing Automation platform designed for large multi-location brands. Thanks to LocalCMS it is possible to manage in an automated way and in real time all the POI - Points of Interest - of your business and to optimize the management of internal processes related to Local Marketing, saving time and reducing errors. Main Features. Find out what you can do with the LocalCMS platform. Local Automated Management & Control Centralized POI data to manage them all from a single panel with differentiated access by role. Ability to import data from external sources (eg Store Locator). Availability of API to export data to external systems. Possibility of integration with Store Locator and / or third App. Data Synchronization. Synchronization of data centralized on Google My Business Synchronization of data centralized on Facebook Locations Central -
11
Softvision Agenda
Softvision
Softvision Agenda is an appointment management software for a shared agenda. Multi calendar: The system allows the management of a calendar for each operator and for each location. The management of the shared agenda between the different operators is one of the software strengths. Cloud application. The appointment management software doesn't require any installation. A browser and an internet connection that's all you need! SMS and E-Mail Marketing Customer software management allows you to keep in touch with your customers by sending them SMS and E-Mail informative. Online reservations. Offer the possibility to your customers to make their online reservations in total autonomy through a practical booking portal. Reminder for customers. Softvision Agenda is able to automatically send to your customers a reminder messages of their appointments via SMS or E-Mail.Starting Price: €5 per month -
12
SoftCitas
SoftClinica
Modern and professional design for your corporate image on the Internet. Adapted for mobile devices. Manage agendas from anywhere: from the clinic, from home. PREVIOUS APPOINTMENT of the client in your website. Complete program for the management of your medical center. Multiple functionalities with easy handling. Full compliance with the LOPD. Satisfied customers is our priority. The experience of more than 15 years will always offer you a satisfactory result: a software adapted to your work system. The image of your business on the Internet is vital to the health of your company. Trust us and we will create your website with a modern and professional image, from a corporate website to a custom development. We offer you an opinion issued by a professional IT professional who provides a specific means of proof or arbitration of equity before a judge, in a litigation in which you are involved. Satisfied customers is our priority.Starting Price: €21 per month -
13
TABLE
Table
One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will have easy, instant access to your products and services. And TABLE will remember everything you need to know about them. Smart for your company, unforgettable for your customers. TABLE delivers the best experiences across the entire customer journey. Our sales and marketing campaigns are more aligned than ever! Chart Your Customer Journey With Confidence TABLE integrates with your company to create a seamless customer journey. You’ll have the tools to guide your customers every step of the way. Enable All-in-One Customer Service TABLE is so much more than chat. TABLE can deploy automated actions tailored for the customer, from appointments to payments. Plus, your experts can interact with customers through voice and video calls.Starting Price: $39 per user, per month -
14
Finn AI Chatbot
Finn AI
Conversational AI Built for: Banks. Conversational AI built for banking, convenient customer service ready out-of-the-box. How Bank and CU Customers are Achieving Chatbot Success. There’s a lot of chatbot hype, but let’s see how real banks and credit unions just like yours use Finn AI’s purpose-built chatbots optimized specifically for banking. Conversational AI Chatbots created specifically for banks and credit unions. Finn AI is an AI powered chatbot helping banks and credit unions automate and scale convenient self service. As the front line for bank customer service, it reduces customer wait time and call center load, delivers 24/7 self service, and helps mid-sized banks offer the sophisticated digital options needed to compete. Finn AI is delivered as a complete managed service, including software, management and pre-trained AI knowledge continuously growing from our network of banks and CUs. -
15
GestSup
GestSup
GESTSUP GestSup is a 100% web-based Support Management software, it allows the management of tickets and equipment. Simplicity Designed. As simply as possible for a quick start for users and administrators. Customizable. Customize the software by activating only the functions you need. Development. The application has been developed since 2007 and is constantly maintained. Community. Join the large community of users, who will be able to help you. -
16
Serviceware Processes
Serviceware
How do you control your services in a digital world? Serviceware. That’s How. Whether in our private or professional lives – people expect services that quickly and precisely fulfill their requirements. Service organizations are having to satisfy these growing demands. At the same time, service providers are also often under cost or staff shortage pressures. The solution is an intelligent process control that integrates service customers and all relevant business units. With Serviceware Processes you can manage all your business services. The result: Quick, accurate and reliable services for customers and employees as well as significantly higher productivity. Features: Automated workflows for increased productivity Intuitive self-service portal for your customers. Digital communication across all devices. Optimal integration into your application landscape Hybrid operating model for agile IT infrastructures. Realtime analyses for performance-driven control. -
17
INControl
Tracer Workflow
INControl automates management decisions and workflows, enabling staff to work faster and error-free while implementing best practices. INControl's modules for the Logistics Industry include: - CRM (Pipeline, activities, orders, quotations) - Operations (Driver tasking, Truck checklist, E-POD on app, Scheduling, etc.) - Workshop (Job cards, Timesheets, Parts, Repairs, Maintenance) - Supply Chain (Purchasing, Inventory, Warehousing, Reverse Logistics, transport) - Support Services (Support tickets, Customer issues, After sales service) - Asset Management (Maintenance, Renewals, Services, Inspections, Licenses, etc.) - HR (Leave, Expenses, Equipment issue, recruitment, Reminders, etc.) - Reporting (Power BI dashboards, Big screen reports, Detail reports)Starting Price: $75 per user per month -
18
Whitespark
Whitespark
Whitespark Helps You Get More Customers From Google. Improve rankings, drive business, and fast-track your success in local search with Whitespark’s tools and managed citation services. From building citations, to earning reviews, to tracking your rankings, our tools help you show up, win customers, and manage your local search. Accurately track your search engine rankings on Google and Bing in any city across the local pack, local finder, maps, and organic. Reputation Builder helps you grow your online reviews, increase customer feedback, and testimonials with ease. The Local Citation Finder helps you quickly find key citations your competitors have that you need and improve your local ranking factors. With Whitespark’s managed citation and local SEO services, we take care of the legwork so that you can take care of all your new customers. Gain the competitive edge you need to stand out, increase listing engagement, and take control of your branded search results. -
19
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
20
Staello
Staello
Gather hundreds of genuine 5‑star customer reviews in just a few short months. 90% of customers read online reviews before visiting your business. You can separate yourself from the multitude of businesses offering similar services by having a consistent and large number of positive reviews. Our tool allows you to take control of your online reputation by making it easy for your customers to leave reviews in 30 seconds or less. How it works: So you are a business owner who has had hundreds of happy customers. Before leaving your business, front desk asks to send them a quick text message, using our extremely simple tool. The message points the customer to leave you a review instantly, Making you the go-to choice in your city! Review Generation. In the fast-paced world of E-commerce, we have a multitude of different options to choose from. Every year, we are bombarded with new products, new inventions, new “must haves”, and thousands of new businesses to provide them. -
21
Prodigal
Prodigal Technologies
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance. -
22
NeoSound
NeoSound Intelligence
NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organizations and consumers. We intend to make all conversations better between consumers and organizations. By providing AI-powered speech analytics tools, we help call center companies to optimize their customer communication. Turn calls into revenue. Optimise customer communication by listening to customer calls automatically. NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation. -
23
gominga
gominga eServices
Manage all your online reviews with gominga! Your one-stop-shop for ratings, reviews and Q&A! Monitoring, alerting, analysis and customer interaction: market research and customer care at the digital pos! With our Review Manager you can analyze product reviews and questions from a variety of eBusiness platforms and respond to individual customer opinions directly from the SaaS tool. Numerous functions such as email alerting and an issue management system make your work easier. We help you control your reviews on Google My Business: Increase your revenue by taking customer feedback serious. Analyze your stores’ strength and weaknesses. Respond to reviews to best showcase your business on Google. With gominga you can shape your brand, intensify customer loyalty and collect product information – we can help you. Drive your business with an active review management! Benefit in several ways from increasing sales to strengthening your brand! -
24
iTouchVision
iTouchVision
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements. -
25
Scope AR Worklink
Scope AR
Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed. -
26
Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
27
Digital Air Strike
Digital Air Strike
Digital Air Strike helps businesses engage with consumers online with targeted ads, more 5-star reviews, custom social media marketing, patented lead response, and A.I. powered intelligent messaging. Digital Air Strike’s dedicated team and award-winning technology deliver measurable ROI to 5,000+ businesses worldwide. Thousands of businesses rely on our award-winning social media marketing, online reputation management, AI-powered intelligent messaging solutions, and patented lead response technology to connect with their customers and ultimately sell or service more new clients. Digital Air Strike’s dedicated team of experts and exclusive partnerships deliver 5-star results and measurable ROI. Get 9x more positive reviews when you partner with Digital Air Strike. Combine our award-winning review surge technology with social media and online reputation management to look better online and conquer your competition! -
28
eGain Social
eGain
Social networking is the biggest trend to hit the Internet in the last few years. Aided by the rapid adoption of smart phones, consumers are sharing their views about products and companies much more easily through Twitter, Facebook, blogs, and forums. This free-flowing viral conversation is a challenge and opportunity for your business. Unaddressed negative perceptions can easily spin out of control to become a public relations nightmare for your business. On the other hand, a timely, appropriate response to complaints or negative perceptions is seen as a sign of caring. eGain Social™ is a one-of-a-kind product for social media management embedded with the capabilities of social customer service, knowledge harvesting and single-sourced social publishing, and reputation management. Monitor social networks such as Facebook, Twitter, forums, and blogs for listed and relevant keywords, with eGain Social Adapters. -
29
Invoca
Invoca
Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% • Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50% Invoca is trusted by the world’s top brands, including AutoNation, Flagstar Bank, Mayo Clinic, Orkin, Subaru, and Verizon. -
30
Capturi
Capturi
Capturis customized solution helps you reach your full potential! Using speech analytics and machine learning, Capturi analyzes your customer facing call recordings and transforms them into insights on how to achieve higher NPS, increase sales numbers, reduce the number of non-valuable customer calls and save valuable time on documentation and quality assurance. Gain insight into how to achieve a higher NPS, reduce the number of customer calls and save valuable time on documentation and quality assurance. Based on your own data, you get e.g. unique insights into customers' most frequently asked questions and your team's best techniques, while allowing you to coach individual customer service staff on an ongoing and direct basis. Boost your success rate with qualitative insights into your sales call, while ensuring compliance and saving valuable time. Get to know your best sellers' techniques, make sure the sales team follows their scripts and provide quick and effective feedback.Starting Price: $63.76 per month
