Audience
French SMEs interested in a support management software to manage tickets and IT assets, create surveys and view reports and statistics
About GestSup
GESTSUP GestSup is a 100% web-based Support Management software, it allows the management of tickets and equipment. Simplicity Designed. As simply as possible for a quick start for users and administrators. Customizable. Customize the software by activating only the functions you need. Development. The application has been developed since 2007 and is constantly maintained. Community. Join the large community of users, who will be able to help you.
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Integrations
API:
Yes, GestSup offers API access
No integrations listed.
Company Information
GestSup
Founded: 2007
France
gestsup.fr/
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Product Details
Platforms Supported
Windows
Training
Documentation
Support
Phone Support
Online
GestSup Frequently Asked Questions
Q: What kinds of users and organization types does GestSup work with?
GestSup works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does GestSup support in their product?
GestSup supports these languages: English and French.
Q: What kind of support options does GestSup offer?
GestSup offers support via phone support and online.
Q: Does GestSup have an API?
Yes, GestSup has an API.
Q: What type of training does GestSup provide?
GestSup provides training in the form of documentation.
GestSup Product Features
Help Desk
IT Asset Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Ticket Management
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported