eGain Chat
eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly with the other social experience, web experience, and contact center applications in the suite. eGain Chat offers endless sales and service opportunities when combined with companion products:
Learn more
eGain Solve
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities.
Learn more
Blog2Social
Blog2Social is an all-in-one social media automation solution for social media managers and teams, marketers, small business owners, solopreneurs, corporate blogs, agencies, and businesses of any size. Blog2Social is available as WordPress plugin solution or as an independent web app.
Supported social media networks: LinkedIn, Facebook, Twitter, Instagram, TikTok, YouTube, Vimeo, Pinterest, Flickr, Reddit, Tumblr, Medium, Torial, Diigo, Bloglovin', Google Business, VK, XING, Medium, Blogger, Telegram, Ravelry and Instapaper. Blog2Social provides you with many options to make your social media management faster and easier. Keep track of your scheduled social media posts with the social media calendar. Add social media posts, edit your posts or change the date by drag & drop. Repeat your best posts automatically from time to time and save valuable time for reviving your evergreen content and images. Share videos, images, and all your website content at the best times and save time.
Learn more
MeetEdgar
MeetEdgar takes your social media stress and turns it into social media success with features designed to remove the time-intensive parts of managing the content on all of your networks. MeetEdgar automates content for your Facebook, Twitter, Instagram, and LinkedIn accounts. Edgar can write your posts for you — seriously. Edgar automatically finds quote-worthy text from articles or blogs – all you have to do is click a button and share. It’s practically magic! Reading a great article that you want to publish on social? Use our Chrome Extension (or Safari/Firefox Bookmarklet) to automatically generate up to 5 pre-written social media posts directly from the article! Take your content and easily sort it into color-coded categories like “Blog Posts,” or “Cute Animals.” Create a custom category-based schedule like Blog Posts on Tuesdays and Cute Animals on Fridays!
Learn more
