Best CRM Software in the UK - Page 66
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Reptrics
Reptrics
Enable your teams to fight customer churn, and identify growth opportunities, with the data they need to take action. Take the right actions, at the right time, wherever your customers are. With products for every stage of the customer journey including digital, customer care, in-location, and account management, you have the tools you need to accelerate the business impact of your CX program across the entire organization. Meet your customers where they are and capture real-time feedback in the moments that matter. With multiple channels and data sources all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. Reptrics integrated survey tool allows you to solicit feedback to measure customer sentiment and satisfaction with your product or business through today’s most popular surveys. Reptrics automatically sends recommended actions to the right teams in the tools they use, so they can take the steps that will improve customer satisfaction. -
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MemberXP
MemberXP
We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty. -
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SurveyXact
Ramboll Management Consulting
Many companies implement SurveyXact surveys with ongoing data collection. For these companies, it would often be advantageous to automate the collection of data with SurveyXact’s API solution. SurveyXact is Scandinavia's leading tool for creating questionnaire-based surveys. Easy, secure, flexible, and guaranteed to discover new knowledge in a way that creates results. If you need help, our experienced employees are at your service. Employees with more than 30 years of experience with all types of questionnaires for governmental as well as privately-owned organizations. Our supporters are experts in using SurveyXact - and in helping you out. We are ready to receive your call every week-day, so you are never alone. With a license to SurveyXact you also gain access to our courses. It could not be any easier to get started with your own surveys. Scandinavia's leading survey tool is in use in countless governmental and privately-held organizations of all sizes and in all areas. -
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ZACsuite
Zelando
ZACsuite is the reference platform for the management of operational marketing from A to Z. Thanks to ZACsuite, even small businesses can have the potential of a large national agency, at affordable costs. Zelando boasts over twenty years of experience in operational marketing and ZACsuite is the constantly evolving fruit of this experience: when you talk to us we understand your language. In ZACsuite you will find ready and available many features you have always wanted to make your work more efficient but, if you want to stand out from your competitors or want to please a customer, you can ask us to customize some features that will make you unique. ZACsuite allows you to choose the most congenial career path for you. Choose from the many features of ZACsuite to enhance your company's field marketing activities. Personnel recruitment, selection, and profiling are the distinctive elements of your company. ZACsuite assures you the perfect success of all these phases. -
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Selectron Relay
Selectron Technologies
Relay is a powerful self-service application suite. With a single platform, governments can connect the work of their agencies in one location, coordinating and amplifying their impact through automation, data analysis, and engagement. For agencies, Relay’s centralized, connected approach to automated customer service frees up staff time, lowers costs, and increases the quality of customer service. For citizens, they receive the convenience and ease of accessing their data when, where, and how they want. Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard. Payments for agencies using our solutions are PCI compliant and PA-DSS validated. By meeting the highest standards for payment security, agencies and their customers can feel confident knowing their data is protected. -
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Microsoft Customer Experience Platform
Microsoft
Bring your customers into focus with the new Microsoft Customer Experience Platform. Siloed data can make it hard to get a holistic view of your customers and create long-lasting relationships. See how to gain the visibility you need. Unlock the value of your customer data to create personalized experiences. Deliver more relevant customer engagements and build deeper connections using a platform that puts you in control of your customer data. Directly connect with your own customers on your own terms with full ownership of data. Predict customer intent to deliver the right content in the right channel in the right moment. Deliver connected customer experiences across every touchpoint with AI-orchestrated journeys. Bring together transactional, behavioral, and demographic data in real time to create an enriched 360-degree view of your customers for actionable insights. -
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DataOrb
DataOrb
DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance and higher value. Impact Drive customer satisfaction, empower your agents, and increase revenue from an AI-powered customer engagement hub. Insights Gain better visibility into omnichannel product issues and customer complaints and mitigate hotspots before they impact your business. Data Aggregate every customer interaction from every channel, leaving no data behind. The DataOrb connectors centralize social, contact center, email, and other sources of customer interaction data. -
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GeoCRM
Geobis
Develop a strengthened and effective commercial tracking strategy with the ability to record all the information of your current and potential customers. The key is the ability to grow your business by developing more effective communication channels. Registering in GeoCRM calls, meetings, emails, and any outstanding quality of its customers. GeoCRM adapts to any industry creating unique strategies for each type of customer, by customizing the platform higher productivity is guaranteed because it suits your business specialty. Track and trace every interaction done with the customer through various channels and departments of the organization. Classify your customers by current value and potential value, to prioritize your marketing strategies marketing. Visualize the location of your customers and the closest service points, in this way you can determine which parts of the market are not covered. -
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involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
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U-ERP
SIKIWIS
UERP invested 12 years of R&D in no-code web and native mobile apps technology. We envisioned the disruptive advantages of no code architecture and created a low and no code technology for web and native mobile apps years ahead of major software players. UERP’s 400 modules deliver from simple or complex business apps to fully integrated functional platforms. Digitize any process involving internal teams, clients, and supply chain with no limit on corporate organization complexity and international coverage, UERP operates in 23 languages. UERP architecture is built for blazing fast systems integration. Our multi-layer software approach enables the integration of legacy systems answering the highest security requirements and their distribution on enhanced mobile applications within days. Create tailor-made solutions for each team, business unit, company, division, or group scale in any or all of 23 languages. We remove all technical barriers. -
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Mediarails
Mediarails
We find the right prospects, filter out the broken URLs, then enhance the records with contact info, audience, social profile, and more. Whether you want to know who’s driving traffic for your competitors, talking about topics social media, working as one of Amazon’s associates, or simply want prolific content creators – we put discovery on autopilot for you. We find the right prospects, filter out the broken URLs, then enhance the records with contact info, audience, social profile, and more. Whether you want to know who’s driving traffic for your competitors, talking about topics social media, working as one of Amazon’s associates, or simply want prolific content creators – we put discovery on autopilot for you. Want to share the results of your recruiting? Why spend hours compiling when Mediarails does it for you – out of the box, automatically. -
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AutoTek
AnantaTek
Since its inception, AutoTek Software has been known for its cutting-edge yet simple-to-use Cloud-based Sales, Distribution, Service, and dealer management system. AnantaTek's research continues to make use of the most recent advancements in Cloud, Mobility, and Analytics to provide new solutions to the most difficult problems that businesses face. We understand that every business functions on its own unique business model to stand out from the crowd and grow in multiple articles without wasting precious time, and that's why, we at AnantaTek provide full customization support for your clients. -
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DriveCentric
DriveCentric
Selling is a lot of work. Software designed years ago was built on the idea that more information made you a better salesperson. That’s simply not true! Your sales team can save time by removing distracting data, focusing only on essential details to manage deal flow. DriveCentric Desking gets its most significant upgrade ever, making even the smallest details seem epic. Using multiple tools and fragmented payment data is a challenge. DriveCentric combines the power of desking, showroom, and retailing workflows into one integrated solution to create remarkable customer experiences. With a 360-view of every customer, you can quickly find sales opportunities with the highest likelihood of buying . So spend less time building lists and more time finding opportunities that convert! Prospects waiting in your customer database have never been so easy to find - see how our customer segmentation tool can make a real impact on your bottom line. -
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TxContact
Interlink Network Systems
Gone are the days of switching between multiple applications. Chirp was conceptualized and developed to be an application that facilitates customer support executives to handle calls, web chat, email, and social media interactions from a single application. Easily subscribe to Chirp events and act on them using the Chirp JavaScript SDK. The SDK even facilitates actions like changing state or making a call on some web event. Most young customers prefer communicating over live chat since it’s faster. TxChat offers a powerful and flexible chat module that you can easily plug in into your websites. Engage with your website visitors in real-time and improve customer satisfaction through targeted offers thus increasing the sales conversion rate. Engage with potential customers through the click-to-chat option. Customer support executives get additional features like transfer, canned response, and send attachments which help in providing fast and reliable customer support. -
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MoST
MoST
MoSTTM infrastructure platform is the practical and powerful online solution for every enterprise that wants to thrive. Centralize the management of your online operations today. The feature-rich and versatile online infrastructure platform were created in Wellington City, New Zealand, in the year 2000, in order to provide local businesses and membership associations with stakeholder management, CRM, and CMS software solutions. Since then new releases and version updates have allowed MoST to continue its position as an industry leader in online enterprise management. Develop your dynamic and engaging website in a fraction of the time using MoST’s CMS, the preferred content management choice for responsive, search engine optimized, and long-lasting websites. Build your resource-rich website by adding, managing, and setting automated page publishing times in MoST CMS’s user-friendly interface. -
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NeoCEE
NeoCEE
Easy to use, a reliable, and efficient solution designed specifically for the management of energy installations. A unique platform that combines all your types of operation (insulation, heat pump, VMC, photovoltaic panels, etc.) with a 360 view of your customers. Clearly display KPIs in your user-friendly and customizable dashboard. Collaborate more effectively with fully integrated enterprise software and tools. Mistakes cost money, stay ahead with the right procedures and the right tools. All your business information is up-to-date and completely secure in one place. Manage from anywhere! NeoCEE allows you to manage all of your processes from the creation of a potential client to the end of the project. When installers and managers use NeoCEE, customers can be shared and our solutions are designed to foster communication between each partner. We can customize the CRM according to your work style and thanks to our expert vision in digital management and process management. -
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Modernize several processes and operations to take your business to the next level. Leverage technology to implement several industry best practices and soar to newer heights. Intelligently designed technology helps you track business performance and gain vital insights into productivity across multiple sectors. Different modules work together in perfect harmony, making processes simpler and more efficient. ePROMIS also reduces manual workload by helping in automating menial and repetitive tasks. Provide resolutions quicker, improve output and gain results faster while improving accuracy, efficiency, and control. Better vigilance and control through multiple devices improve both convenience and flexibility. Share and receive real-time updates from anywhere, anytime you want. Improve collaboration, accountability, and transparency even with a distributed workforce. Access to an integrated database ensures that work is synchronized, communication is facile, and results are visible.
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Abacus CRM
Abacus
The CRM software from Abacus allows you to access all relevant data on your customer relationships from one central location so that no important information is lost. Your employees and also your customers benefit from this information platform. The CRM software supports reliable relationship management and ensures a solid basis of trust. All address and customer data entered in the CRM can be used without interfaces by other Abacus applications because of the seamless integration into the Abacus ERP. All related work processes are completed with a minimum of input effort, saving you valuable time. All authorized persons or divisions have access to the individually expandable Abacus CRM database. Thanks to the CRM portal with full-text search, individual selection lists, and filter options, finding customer data is simple. High data quality is ensured by access and input rights. In addition, access protection can be activated at the division level. -
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Vecta
Vecta
Vecta knows what you need before you do. Using and transforming existing customers and data, Vecta automatically uncovers new opportunities and directly alerts your sales team. No more complicated search queries, ready-to-action facts, figures, and opportunities, instantly. The sales tool that helps boost results and beat targets, Vecta ensures that every individual is fully prepared to be super productive and proactive on every call or visit. The all-in-one portal to store and share customer and sales information across your business. Every member of every team has instant access to a central bank of transaction and contact data. Making your business more profitable and efficient - it's what makes us tick. Software is only ever as good as the development and support teams behind it; take comfort that our experienced and friendly team are specialists in your field. We see your sales potential, now let's help you achieve it! -
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Isotask
Isogent
Streamline your organization’s productivity with an all-in-one solution. We couldn’t find any software that met our requirements at Isogent... so we built our own. Isotask is an easy to use, multi-functional tenant built to cover any organization’s needs. -Service Desk -CRM -Client Management -Vendor Management -People Management -And so much more -
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At ethosIQ we collect, correlate, and leverage disparate data across multiple platforms in real-time. ethosIQ takes big data and transforms it into actionable insights at your fingertips. Dare to demo to discover the endless data possibilities. ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view. CEP enables you to identify and resolve data integrity issues across disparate sources to provide consistently, value-add reporting insights. These insights allow your organization to effectively improve the management of your resources, enhance customer experience and improve relationships in servicing customers via the contact center channels. CEP gathers both real-time and historical data to showcase a full data journey, providing a complete customer experience story in one place.
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PM II RENT
iterasoft
Reliable planning, optimal processes, and perfect administrative management. Do you rent out high-quality equipment and accessories of any kind? Then the rental software PM II RENT will help you with quick and reliable disposition, perfectly supports your article management, and reduces the effort for the creation of all accompanying documents to what is necessary. If desired, the program automatically takes over the inquiries from your website or from your web shop and generates or updates the master data of your prospects and customers. Order planning and processing in the simplest form. Perfect rental software for your success! The company software PM II RENT enables optimal control around the rental business of various product groups. Manage your article master data in a central location with your individual designations and descriptions. Define any performance categories and group your data according to your needs. -
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PM II Basic
iterasoft
Office organization and planning must function simply and efficiently. The entire company administration should run naturally and routinely in the background. Transparent data and processes in your ERP software PM II help to better evaluate the performance of your company. A consistent, exact, and up-to-date database of your business software gives you the security of being able to make well-founded decisions more quickly and structure your project management clearly. The company software PM II enables optimal control in classic service companies. Manage your service master data in a central location with your individual designations and descriptions. Define any performance categories and group your data according to your needs. Individual price scales are the basis of automated price calculation. All relevant data of your customers, suppliers, interested parties, and employees come together in the address management of PM II. -
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mySQM Customer Service QA
SQM Group
Our mySQM™ customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM™ customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Our software captures data from multiple sources and stores it in one fully integrated software platform for managing CX data to deliver great customer service. For example, mySQM™ captures internal data (e.g., ACD, call list, QA) and external data (e.g., web, email, IVR, and phone surveys) for agent dashboard reporting, accountability, coaching, and recognition. -
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Expertflow Contact Center
Expertflow
Allow your sales and support teams to work from any location, serving customers on voice or chat. No need for infrastructures such as servers or phones. Use our contact center software on a monthly pay-per-use base. While we use cloud services from major cloud providers in Europe, the Middle East, and South Africa, and have additional local POP and numbers with partners in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. Contrary to other cloud providers, this means that your clients won’t experience a round-trip delay to servers in the UK or the US. Should international fibers to Europe or the US be impacted, the local POP will continue to operate without any impact on your customer service. With the cloud version, there is no need to install servers or purchase phone sets – all you need is a web browser. -
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Dyalogo
Dyalogo SAS
It is a 100% cloud platform with world-class quality standards from Google Cloud Platform. Based on WebRTC technology, it works with any operating system, does not require VPN and consumes low bandwidth, making it ideal for telecommuting. It allows you to communicate with your customers outgoing or incoming through different channels such as telephone, mail, chat, WhatsApp, SMS, web forms. Talk to your customers through the channels they prefer and the ones that are most convenient and effective for you. We are an omnichannel contact center platform, this means that in addition to managing communication with customers through different channels, we make the experience for customers and agents homogeneous and we also allow different communications to be linked within comprehensive business processes. -
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Motovate OnTheMove
Motovate
Sell more cars with our easy-to-use dealership sales software. Motovate OnTheMove offers the automotive dealership a fully integrated sales management, leads management & CRM system. Motovate OnTheMove allows you to easily manage demo stock and test drives, as well as generate proposals and OTPs. Get the most from our software by using its great features. Handles all brands of motor vehicles. Offers mobility to work anywhere on any device. Scan licenses seamlessly. Integrates with financial portals such as Signio, Seriti, Fusion & DealerNet. Integrates with trade-In systems such as DealersOnline and Autobid. Integrates with your Outlook. Motovate OnTheMove can be accessed from any device. It allows you access to its features wherever you are. Motovate OnTheMove is also known as SalesWorkPlace and is used by esteemed dealerships such as Audi South Africa and Volkswagen South Africa. -
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SocialEpoch
SocialEpoch
SocialEpoch is best CRM integration software for WhatsApp business. Which helps to manage customer WhatsApp chats, Sales, Support & Marketing. The most powerful and easy-to-use WhatsApp Lead Generation, Marketing and Community Management software. SocialEpoch is a brand belonging to Moppomobi Group, which specializes in providing global leading social marketing solutions. With a scale of more than 300 team members, SocialEpoch has been accumulating ample industrial experience and practical operating technologies by widely serving global clients including retail business brands, gaming apps, Fin-tech companies, e-commerce platforms and etc. SocialEpoch aims to provide clients with more extensive lead generation approaches through the latest private social marketing technologies. We look forward to collaborating with more global clients who share a common vision to achieve a win-win situation. -
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Perch Insights
Perch Insights
Success comes from understanding how consumers are interacting with your company and reacting quickly. Perch offers the best way for Customer Experience (CX) leaders and their colleagues across the enterprise to see the forest through the trees to increase market share and improve the customer journey. Track key trends, human and virtual agent performance, and customer behavior metrics so you can pro-actively make adjustments to reduce your customer acquisition cost (CAC) and increase customer lifetime value (LTV). Quickly and effortlessly answer your questions to understand what’s going on, why it’s happening, and what action to take. Improve the customer journey to increase conversion or retention, and manage operations for increased agent productivity and customer satisfaction. Determine best budget allocation across marketing campaigns and lead sources. Determine how to contact strategy should be adjusted by channel to optimize the contact rate. -
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Tavisca
Tavisca
Delivering the best customer experience is more than knowing when to communicate. It’s also about how to communicate in our digital, multi-device, multi-channel world to deliver personalized engagement and meaningful interaction. Irrespective of the medium, the message, or the mode, we have the customer experience team and tools to ensure the best experience for your customers, with a seamless representation of your brand. Within our ecosystem, data powers every customer interaction with analytics at the core. As a result, our responsive and contextual platform drives customers to greater lifetime value. Applying machine learning and algorithmic techniques to personalization, call center fraud, gaming, marketing, content intelligence, customer intelligence, digital concierge, and overall engagement. Providing active drill-down dashboards, allowing clients to unlock their insights and collaborate in an analytics playground to further drive strategy.
