Best CRM Software - Page 60
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360 View CRM
inBusiness Services
Demonstrating that you can understand — and meet — customers’ specific needs is critical. Empower organizational growth by providing a richer relational experience. As the demand for personalized service continues to increase, banks must harness their customer data to meet that demand. One of the best ways to communicate to your customers that you know them and understand their needs is to recommend the right products at the right time. To grow, banks need a place where every customer touchpoint is logged in real-time. You need the ability to scale personalized outreach throughout the customer life cycle. Promote customer retention and grow relationships through targeted marketing communications. Tailoring interactions communications to each customer’s specific profile is vital to retaining and growing those relationships. -
2
Eleveo
Eleveo
Global, award winning contact center compliance & workforce optimization solutions. Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing Elevēo has you covered for everything from voice calls to land mobile radios. Remove, or anonymize details from data collected to stay in compliance. Archive datasets based on configurable rules and automatic categorization. Supervise your teams voice interactions with customers in real-time. Detailed audit logging for every system action with simplified extracts for compliance reviews. Your support, sales & back-office business transactions are critical. Protect your interests by recording everything into a single place with automated categorization by type, source, and customer where any interaction can be easily reviewed. We have been recording voice calls for decades. All over the world our solutions are trusted. -
3
TeamWox
MetaQuotes Software
CRM system for sales, staff and financial management. Arrange the electronic document management and group work with documents. Store all contacts and relationship history with your business partners in a single CRM. Set tasks, assign responsible team members and track progress. Communicate with partners and team members via email, VoIP telephony, chat, Service Desk and forum. Track financial flows and evaluate employee productivity using automated reports.Starting Price: $15.00/month/user -
4
Concursive Suite
Concursive
Suite is the next-generation Front Office Solution. Its platform encompasses CRM, order management, e-commerce catalogs and social networking. It embraces the always-on, always-connected world. It incorporates Web 2.0 technologies to enable much richer, many-to-many interactions among companies, their customers and other communities of interest. Suite embraces openness—open standards, open business models, open source, public APIs. It shuns customer lock-in; instead, it lets customers reuse their existing software, integrate with legacy applications, even utilize old CRM systems. Next-generation CRM enables a new kind of enterprise—the Extended Enterprise—in which companies work not only with their suppliers and customers but also with resellers, distributors, franchisees and agents. Extended Enterprises can deploy the Suite platform to serve not just the enterprise itself but its dealer channel, franchisees, network of agents or online affiliate network. -
5
Cobalt
Momentive Software
Your CRM and the software that integrates with it need to be flexible enough to mold to the way your team works. They also need to be powerful and reliable enough to provide trusted stability now and industry-leading improvements in the near future. For over two decades, Cobalt has been developing and refining tools built specifically to integrate with Microsoft Dynamics 365. Cobalt’s membership, certification, events, eCommerce, migration, and other products are all hard at work for a wide range of membership and certification organizations, small and medium-sized businesses, and many other Dynamics 365 partners and users. -
6
Bespeak
IgniteTech
Maximize and grow returns at every point across the customer journey. Develop loyalty programs that drive incremental revenue through automated customer interactions. Bespeak helps small and medium businesses harness the power of mobile to maximize existing customer relationships. Increase in-person sales while quickly pivoting operations to limit in-store contact. Build out your customer database of mobile phone numbers to create more opportunities for response, interaction and ROI. Showcase specials, events and new products to drive revenue and continually increase your engagement with customers. -
7
VinSolutions Connect CRM
Cox Automotive
Today’s customers expect a flexible, personalized car-shopping experience, with more and more shoppers buying remotely. But delivering that experience at scale with limited dealership resources can be difficult and costly. Connect CRM integrates dealership tools and sales processes to deliver a single view of the customer – across touchpoints and departments. With customizable processes and powerful lead automation, our car dealer CRM streamlines the car-buying process and enables dealers to deliver the shopping experience customers expect. Create a personalized demo to see how VinSolutions gives you the data-driven insights needed to identify better opportunities sooner, accelerate the purchase process, and improve sales. -
8
Iptor.com
Iptor
Iptor.com offers cloud-based ERP software solutions for the distribution, publishing and pharma industry. We help customers grow to their full potential – and beyond. Enhanced with rich functionality and developed by your industry peers, Iptor’s software comes with flexible deployment options to suit your current and future state. Iptor is your end-to-end cloud ERP and supply chain partner for a world where exceptions are the rule, those make-or-break moments that can unveil a world of opportunities, opening new growth paths. We believe that every supply chain holds a world of these opportunities – and with Iptor.com we are taking our promise of “flexibility to grow” to the next level. -
9
Avionté Staffing Software
Avionte
When it comes to staffing software, Avionté is the premier choice for a comprehensive front and back office software solution for temporary and permanent staffing. Avionté is different from other staffing software solutions because it’s an all-in-one, end-to-end platform designed to work for clerical, light industrial, IT and professional staffing segments. The Avionté platform also offers a robust ecosystem of strategic technology partners to help power all aspects of the staffing and recruiting industry. Avionté is passionate about bringing clients the best products and services the industry has to offer. Our solutions provide everything you need in one central, easy-to-use system empowering you to move at the speed of business. -
10
CRM-Hub
CRM-Hub
Create as many sales pipeline dashboards as you need. Track your sales processes, business activities, and team recruitment sales funnels anytime and at all times. Every lead generated becomes a front and center opportunity on your dashboard. Once your leads are fed into the CRM-Hub dashboard, you can make as many stages as you want. Move them from stage to stage. Pinpoint their status in the sales cycle. Once a lead or prospect enters into CRM-HUB, it’s stored instantly and neatly with all the contact information you need for a seamless management of your new connection—from suspect to prospect to customer. Your prospects and clients can schedule meetings and calls right on your calendar dashboard, just like any external calendar subscription service you may have. Except on CRM-Hub, the data is all in one place. Your clients can reach you as easily as you can reach them.Starting Price: $99 per month -
11
AutoJini
Octadyne Systems
ALL IN™ Includes a Seamless Interface with reports that can be custom built, access to everything about your website you need to work with including the CRM login on the same page. ALL IN™ Includes "Comprehensive Mobile Apps" to upload, edit, and fully manage your inventory from wherever you are connected on most smartphone formats. Plus much more that we will be glad to discuss with you. Don’t you really think your dealership needs to be. -
12
ContactOffice
ContactOffice
ContactOffice is an online collaboration suite of applications such as Email, Calendar, Documents (cloud storage and online editing), Address book and Chat. ContactOffice can be accessed from any device be it PC, tablet, or mobile phone with a browser. The user has the possibility to share information with other users, through Groups. Group administrators define specific access rights for users in these groups. Users can also share their private space, for instance, a user could share his/her personal Mailbox or Calendar with colleagues without having to share login credentials. ContactOffice supports all standard protocols such as Imap, Pop, CalDAV, CardDAV, WebDAV, ActiveSync, and provides dataportability by offering export modules to standard formats. ContactOffice can create a fully customizable White Label version of its application for enterprises or educational organizations.Starting Price: $5.29/month -
13
FuzeDigital
FuzeDigital
FuzeDigital, based in Seattle, Wa., provides a modular, cloud-based software solution, which makes it fast and easy for staff, customers, members, partners and other desired stakeholders to get consistent, INSIGHTFUL, accurate and prompt ANSWERS and provide feedback across all channels on ANY device. Our patented knowledge sharing and support platform includes modules for: Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration and more. Selectively support all desired stakeholders from a SINGLE, fully integrated and highly customizable solution. Only pay for what you need and run on our servers, platforms like Amazon's AWS, or your own servers. Move your support to the next level. Consistent, accurate, succinct and prompt support 7x24 across ALL channels using ANY device is no longer optional to remain competitive. In fact, recent studies have shown that over 75% of people demand it, many using their smart phones.Starting Price: $500 per month -
14
ProResponse
ProResponse
ProResponse is the least management-intensive, yet most comprehensive, sales follow-up and prospect CRM designed for the Automobile, RV, Marine and Powersports dealerships. ProResponse houses all of your sold customers and prospects on our secure servers. Get your message to the right audience! Mine your secure customer database by make, model, year, area code, zip code and more! Target your customer database with an email campaign. You can create and send the emails through our web-site or just send us the information and we can handle the campaign for you, at no extra cost. Each of the Management Reports that are available through ProResponse are designed to provide critical information to management, as well as providing an invaluable management tool with which you can better evaluate staff, work flows and customer buying patterns. Free ILM, auto responder, text alerts and control from your PDA.Starting Price: $500 per month -
15
Solve CRM
Norada
Solve Service Management CRM. Servicing customers is tricky. We worked on that. It turned out pretty well. Renowned for service management, scheduling and sales. Simplify all record keeping, communication, scheduling and information sharing; especially when mobile. Move away from paper, spreadsheets, excessive calling, and unloved software. Automatically remind staff when to act and highlights what the priorities are. Make it drastically easier for all staff types to contribute, improve service and offer proactive support.Starting Price: $25 per user per month -
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CRM for SYSPRO
SYSPRO
Modern customers expect transparency, proactivity, and responsiveness from your service department whenever an issue arises. CRM for SYSPRO is built for manufacturers and distributors and gives your teams the tools they need to provide a higher level of service and assist at every point as your customers move through their journey from their initial purchase to becoming an advocate. CRM for SYSPRO is built for manufacturers and distributors who rely on loyal relationships, operational efficiency, and quality. Our integrated solution pulls together data from every customer interaction, SYSPRO ERP and other connected systems to help build your customer-centric organization. Our unique solution has all the features you would expect in a CRM system and some additional tools built specifically to support recalls of lotted and serialized products, managing warranty contracts as well as facilitate in-house and remote maintenance services. -
17
Living Systems Process Suite
Whitestein Technologies
All industries, organisations, people and systems have goals to be achieved or maintained. Whitestein's outcome-driven process solutions are designed to be driven by goals to match the real world, with intelligence, efficiency, and transparency. Banking and asset management companies all have certain business outcomes that must be achieved, both on the micro and macro level. LSPS Financial Services Case Management Framework provides the solutions that are specifically oriented to achieving these outcomes. Whether the solution encompasses the entire client lifecycle, or simply a single component of it, LSPS' unique software is model-driven, driving each process to achieve the specified business outcomes, all the while adapting to unexpected disruptions. -
18
The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
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eGain Solve
eGain
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities. -
20
Vonage Contact Center
Vonage
Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations. -
21
Experiture
Experiture
Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through targeted, real-time & trigger-based Email, SMS, Direct Mail, Social including Geo-location & push messaging from a single platform. We have deep experience in creating and delivering successful Omni-Channel marketing campaigns and solutions for organizations in Healthcare, Finance, Gaming, Automotive and many more. -
22
Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
23
UserIQ
UserIQ
Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function. -
24
Toonimo
Toonimo
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough. -
25
CampaignerCRM
CampaignerCRM
CampaignerCRM™ PRO provides a powerful, next generation CRM system with integrated email marketing that is complete with easy-to-use features to help you close more deals and get results. You have real-time, anywhere access to your leads, contacts, information, reports, and more. The result — a CRM solution your sales team will actually want to use. How simple is that! Feature-rich, robust CampaignerCRM PRO has unlimited seats, contacts and users and allows up to 10,000 emails per user. This solution is best for companies with a shorter, less complex sales process and offers advanced features. We realize that not all businesses are alike. Some are small, with minimal contacts and a short sales cycle. Others are mid-size or large companies with global sales teams that require a long, complex sales process with features to match. Sometimes it’s a mixture of both, a small sales team with an unusually complicated product that requires an extensive sales process.Starting Price: $29.99 per user per month -
26
Rsoft CRM
Rsoft Technologies
RSoft World-Class CRM Software (Customer Relationship Management) solution has been helping all kinds of small and medium businesses to organize, automate and improve their business. Our 15+ years of experience in Sales and Marketing. RSoft makes your business run transparently and intelligently which projects your brand image and win your customer's satisfaction. RSoft is way ahead of other CRM's with its new generation features. Our CRM Software can be used by all businesses including Real Estate, Educational institutes, Healthcare, Banking & Financial, the Automobile industry, Manufacturing Industry, Travel agencies, etc. Moreover, it is a zero-cost software that you can immediately use to jumpstart your CRM campaign and strategy. -
27
Ryse
Illuminate Software Solutions
Finally a super user-friendly, industry- specific CRM. Ryse empowers businesses to record every customer touch-point from social media channels to call centers measuring customer buying behaviors and predicts selling opportunities while providing insights on customer needs. Know your customers purchasing patterns, interactions with support, fulfillment or orders delivery statuses - no matter the activity get a complete view into your customers. Ryse is a complete solution and can be used by your sales teams, call centers, Retail environments, integrate with external systems. We’ve got you covered no matter where your customers are. Every customer interaction is neatly captured into an intuitive and easy to read timeline. Have a complete insight into all activities without spending hours endlessly inputting data. Create custom fields and segment your customers as you need. -
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UrbanBuz
UrbanBuz
Bring all your customer touchpoints to one central platform through our extensive API. Bridge the gap between online and offline, make customer service part of the customer journey and much more. Define what data to collect by brand and by channel to make sure you only collect data that is relevant to the customer’s interaction with your business. Automatically generates personalized microsite per customer thus enabling the customer to view history, vouchers, offers, benefits, update profile, and much more. Give customers access to their data anytime and anywhere in a secure and convenient manner. Track how many new customers have signed up by country, brand, branch, and channel. Set KPIs for your staff to link customers to transactions and monitor the progress in real time. View full demographics of your customers by country, brand and branch based on the data collected.Starting Price: $150.00/month -
29
MetaCX
MetaCX
Business relationships are based on the expectation of value between suppliers, buyers, and other stakeholders. One-to-one relationships expand to ecosystems as the efforts from many businesses are required to innovate across a value chain. Businesses are constantly looking to create new value. Innovation requires working collaboratively with many other businesses and aligning these relationships on the outcomes each company is contributing to creating value. The challenge is that current enterprise software is focused on the internal workflows of a single company. These disconnected, siloed systems get in the way of creating the alignment needed across many stakeholders to create value. By collaborating in a persistent digital space, companies are able to maintain continuous alignment with other businesses in their ecosystem—customers, vendors, and other stakeholders—to manage the expected value from these relationships. -
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PipeCycle
CustomerSquare.com
Turn every channel into a revenue channel and drive business growth. Automatically Capture leads and sales enquiries from websites, emails, social channels, phone calls etc. Success of any business lies in proper monitoring and management of Sales pipeline. Visual pipeline helps you to stay abreast with all the deals in various stages. Get 360° customer view on a single screen. Communicate with your contacts across various channels. Access conversation history for every contact. Focus on important stuff and put the rest on autopilot. Create rules & workflows to Automate follow-ups, Automatically assign deals to users. Connect PipeCycle with other productivity apps. Capture Leads location, find Leads near you. Automatically capture team members locations and view on Map.Starting Price: $15 per user per year
