Vantage PointPipkins
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Related Products
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About
Vantage Point is Pipkins’ premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management. At Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins. The use of these algorithms makes Vantage Point simply the most accurate forecasting product on the market, enabling companies to solve complex operational issues in today's multi-faceted omni-channel workforce management environments. Vantage Point gives organizations a proven WFM solution with the ability to automate processes and reduce costs.
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About
While technology can cause apathy, immersive technology can drive empathy and fundamentally make the world more human. This is our mantra. Vantage Point unites Fortune 500s, Law Firms, Startups, and the workforce of tomorrow by unlocking and elevating Soft Skills comprehension through research-backed training programs driven by market needs. We are now delivering distributed Virtual Reality training to remote teams in a way that is cost-effective, easy-to-manage, and accessible to all employers, especially in the wake of COVID-19. We are committed to continuing to innovate and leverage technology to deliver a future beyond the crisis that is empathetic, empowered, inclusive, and united, our anti-bias training is just the beginning. Control the learning experience, market-driven immersive training programs, optimize with a 360° view of your workforce, analytics and data, continued learning, and growth.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact centers
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Audience
Companies in search of a software solution to mitigate risk, solve vulnerabilities, and get valuable insight
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPipkins
Founded: 1983
United States
www.pipkins.com
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Company InformationVantage Point
Founded: 2017
United States
www.tryvantagepoint.com
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Alternatives |
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Categories |
Categories |
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Employee Scheduling Features
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO) Features
eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
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Integrations
8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Comcast Business VoiceEdge
Five9
Google Calendar
IPE System
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Integrations
8x8 Contact Center
ADP Workforce Now
Amazon API Gateway
Aspect
Avaya Experience Platform
Cisco CX Cloud
Comcast Business VoiceEdge
Five9
Google Calendar
IPE System
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