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About

Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.

About

Vectera is the easy way to meet clients online. Schedule appointments and conduct secure video meetings for up to 4 people. Create communication hubs for all your clients. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Financial institutions seeking a conversational platform to level up and optimize their digital customer service

Audience

All types of business that want easy-to-use online meetings, integrated with white label and scheduling! Focus on 1-on-on sessions and smaller group meetings: Sales calls, Client meetings, Intakes, Coaching sessions, Tutoring and many more.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$8.99/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Compared to Skype, FaceTime, Zoom Webex, and the like, Vectera does convince with ease of use for all parties taking part in the online meeting. Granted, the video quality is not on the same level as Zoom or FaceTime, but Vectera is far more reliable and hasn't cut out on me once. The ability to sync with calendars and schedule appointments is easily setup. What I liked most, though, is the whiteboard functionality and document annotations. Vectera works without any annoying downloads or installations (Cisco, Zoom, Skype, anyone?) right out of the box.
  • Vectera is easy to use and clients comment on that and ask about it. The cobrowse is amazing for tech support work and training. White label url and appointment scheduler bumps professionalism. One of the best parts is the customer service. They are always making things better.
  • #1- Very simple and easy to navigates user interface. #2- Easy to establish a web conference. #3- Useful Screen mirroring and screencasting features. #4- Meeting scheduling and reminder.

Cons

  • There're a couple of improvements, though, and I've already highlighted them with the development team, which I found somewhat responsive and open to suggestions. One of the things I'm missing is, for example, the ability to conduct a meeting offline. Rather than online video, I'd like to provide the client with a phone number to call. Right there in the invite that's sent out once a meeting is scheduled as a phone call and not a video conference. This isn't possible with Vectera, and I can't wait for this small add-on to get implemented.
  • The only issue is the background blur in video is choppy because it takes a lot of resources. Once in a while a caller drops off, so you have to make sure that everyone is using Chrome for best experience. That can be an issue for mac users.
  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Unblu
Founded: 2008
Switzerland
www.unblu.com

Company Information

Vectera
Founded: 2016
Belgium
www.vectera.com

Alternatives

Alternatives

Onstream Meetings

Onstream Meetings

Onstream Media
Cardina

Cardina

Caldera Labs

Categories

Chatbot Supported
Co-Browsing Supported
Live Chat Supported
Screen Sharing Supported
Video Conferencing Supported

Categories

Collaboration Supported
Meeting Supported
Screen Sharing Supported
Tutoring Supported
Video Conferencing Supported
Web Conferencing Supported
Whiteboard Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Not Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Not Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Not Supported
Video Conferencing Supported
Whiteboard Not Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Not Supported
Sentiment Analysis Not Supported
Social Media Integration Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Screen Sharing Features

Annotations / Drawing Tools Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Supported
Remote Control Supported
Screen Capture Supported
Screen Mirroring Not Supported
Screen Recording Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Meeting Features

Action Item Tracking Not Supported
Agenda Management Supported
Attendee Management Not Supported
Board Meetings Not Supported
Committee Meetings Not Supported
Internal Meetings Supported
Invitation Management Not Supported
Legislative Meetings Supported
Materials Management Not Supported
Meeting Feedback Not Supported
Meeting Preparation Tools Supported
Meeting Room Booking Supported
Minutes Management Supported
Post-Meeting Tools Supported
Scheduling Supported
Travel Management Not Supported
Voting Management Not Supported

Tutoring Features

Appointment Scheduling Supported
Attendance Tracking Not Supported
Automatic Grading Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Electronic Assignments & Tests Supported
Employee Management Not Supported
Learning Plans Not Supported
Lesson Notes Supported
Online Classes Supported
Online Payments Supported
Parent / Student Portal Not Supported
Progress Reports Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Appway Digital Banking Supported
Avaloq Core Supported
CREALOGIX Digital Hub Supported
CalendarHero Not Supported
Dropbox Not Supported
Enghouse Vidyo Supported
Evidence Not Supported
Finastra Essence Supported
Google Drive Not Supported
Integrately Not Supported
Kore.ai Supported
Microsoft 365 Not Supported
Microsoft OneDrive Not Supported
Octopus Supported
SimplyMeet.me Not Supported
Stackreaction Not Supported
Stripe Not Supported
Teamleader Not Supported
Temenos Transact Supported
Verint Community Supported

Integrations

Appway Digital Banking Not Supported
Avaloq Core Not Supported
CREALOGIX Digital Hub Not Supported
CalendarHero Supported
Dropbox Supported
Enghouse Vidyo Not Supported
Evidence Supported
Finastra Essence Not Supported
Google Drive Supported
Integrately Supported
Kore.ai Not Supported
Microsoft 365 Supported
Microsoft OneDrive Supported
Octopus Not Supported
SimplyMeet.me Supported
Stackreaction Supported
Stripe Supported
Teamleader Supported
Temenos Transact Not Supported
Verint Community Not Supported
Claim Unblu and update features and information
Claim Unblu and update features and information
Claim Vectera and update features and information
Claim Vectera and update features and information