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About

Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.

About

Vectera is the easy way to meet clients online. Schedule appointments and conduct secure video meetings for up to 4 people. Create communication hubs for all your clients. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Financial institutions seeking a conversational platform to level up and optimize their digital customer service

Audience

All types of business that want easy-to-use online meetings, integrated with white label and scheduling! Focus on 1-on-on sessions and smaller group meetings: Sales calls, Client meetings, Intakes, Coaching sessions, Tutoring and many more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Compared to Skype, FaceTime, Zoom Webex, and the like, Vectera does convince with ease of use for all parties taking part in the online meeting. Granted, the video quality is not on the same level as Zoom or FaceTime, but Vectera is far more reliable and hasn't cut out on me once. The ability to sync with calendars and schedule appointments is easily setup. What I liked most, though, is the whiteboard functionality and document annotations. Vectera works without any annoying downloads or installations (Cisco, Zoom, Skype, anyone?) right out of the box.
  • Vectera is easy to use and clients comment on that and ask about it. The cobrowse is amazing for tech support work and training. White label url and appointment scheduler bumps professionalism. One of the best parts is the customer service. They are always making things better.
  • #1- Very simple and easy to navigates user interface. #2- Easy to establish a web conference. #3- Useful Screen mirroring and screencasting features. #4- Meeting scheduling and reminder.

Cons

  • There're a couple of improvements, though, and I've already highlighted them with the development team, which I found somewhat responsive and open to suggestions. One of the things I'm missing is, for example, the ability to conduct a meeting offline. Rather than online video, I'd like to provide the client with a phone number to call. Right there in the invite that's sent out once a meeting is scheduled as a phone call and not a video conference. This isn't possible with Vectera, and I can't wait for this small add-on to get implemented.
  • The only issue is the background blur in video is choppy because it takes a lot of resources. Once in a while a caller drops off, so you have to make sure that everyone is using Chrome for best experience. That can be an issue for mac users.
  • #1- We had an overall positive experience with it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Unblu
Founded: 2008
Switzerland
www.unblu.com

Company Information

Vectera
Founded: 2016
Belgium
www.vectera.com

Alternatives

Alternatives

Onstream Meetings

Onstream Meetings

Onstream Media
Cardina

Cardina

Caldera Labs

Categories

Categories

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Tutoring Features

Appointment Scheduling
Attendance Tracking
Automatic Grading
Billing & Invoicing
Client Management
Electronic Assignments & Tests
Employee Management
Learning Plans
Lesson Notes
Online Classes
Online Payments
Parent / Student Portal
Progress Reports

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

AdminPulse
Avaloq Core
Backbase
CREALOGIX Digital Hub
Dropbox
Enghouse Vidyo
Evidence
Finastra Essence
Google Drive
Integrately
Microsoft 365
Microsoft OneDrive
Octopus
Pabbly Connect
Puzzel
Stackreaction
Stripe
Teamleader
Verint Community
ebankIT

Integrations

AdminPulse
Avaloq Core
Backbase
CREALOGIX Digital Hub
Dropbox
Enghouse Vidyo
Evidence
Finastra Essence
Google Drive
Integrately
Microsoft 365
Microsoft OneDrive
Octopus
Pabbly Connect
Puzzel
Stackreaction
Stripe
Teamleader
Verint Community
ebankIT
Claim Unblu and update features and information
Claim Unblu and update features and information
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Claim Vectera and update features and information