Related Products
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About
Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities.
The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions.
Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time.
Unblu’s HD Video and Voice solution provides a personalized service that clients will love.
Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.
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About
Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Financial institutions seeking a conversational platform to level up and optimize their digital customer service
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Audience
Support, customer success, account management, loan officers, onboarding specialists
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$18 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUnblu
Founded: 2008
Switzerland
www.unblu.com
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Company InformationUpscope
Founded: 2016
United Kingdom
upscope.io
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Categories |
Categories |
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Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Video Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
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Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Freshchat
Intercom
Kore.ai
LiveChat
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Integrations
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Freshchat
Intercom
Kore.ai
LiveChat
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