Audience
Support, customer success, account management, loan officers, onboarding specialists
About Upscope
Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.
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Pricing
Starting Price:
$18 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Upscope
Founded: 2016
United Kingdom
upscope.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Upscope Frequently Asked Questions
Q: What kinds of users and organization types does Upscope work with?
Upscope works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Upscope support in their product?
Upscope supports these languages: English.
Q: What kind of support options does Upscope offer?
Upscope offers support via phone support and online.
Q: What other applications or services does Upscope integrate with?
Upscope integrates with: Freshchat, Intercom, LiveChat, Salesforce, WhosOn, and Zendesk.
Q: What type of training does Upscope provide?
Upscope provides training in the form of documentation and live online.
Q: Does Upscope offer a free trial?
Yes, Upscope offers a free trial.
Q: How much does Upscope cost?
Pricing for Upscope starts at $18 per user per month.
Upscope Product Features
Remote Support
Diagnostic Tools
Supported
Screen Sharing
Supported
Session Transfer
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Not Supported
Remote Control
Not Supported
Session Recording
Not Supported
Surveys & Feedback
Not Supported
Screen Sharing
Desktop / Browser Sharing
Supported
Annotations / Drawing Tools
Not Supported
Mobile Screen Sharing
Not Supported
Presenter Control Management
Not Supported
Remote Control
Not Supported
Screen Capture
Not Supported
Screen Mirroring
Not Supported
Screen Recording
Not Supported
