Unavoidable CRM

Unavoidable CRM

Unavoidable Studio
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About

Unavoidable CRM is a cloud-based customer relationship management system for small service businesses, including trades, clinics, cleaning and pest-control companies, tour operators and agencies. It brings enquiries and customer conversations into a shared workspace, with an AI receptionist for answering and booking calls, missed-call text-back, and an inbox for SMS, WhatsApp, email and phone calls. Teams can manage leads through a sales pipeline, schedule appointments, automate follow-ups, prepare quotes and invoices, collect payments through Stripe, and chase overdue balances. The system also supports booking and customer records, helping smaller operators coordinate work from first enquiry through payment. Plans include the same core features and differ by user allowance and white-label options. Usage-based charges for calls, messages and AI receptionist minutes are billed separately at provider cost.

About

Upsidia is an all-in-one business management and marketing platform built for UK tradespeople and local service businesses. It brings customer management, online bookings, job scheduling, quotes, invoicing, reviews, SEO and digital marketing into one platform. Businesses can capture and manage customer enquiries, keep customer details and job history organised, allow customers to book services online, schedule and assign jobs, and manage work from booking through completion. Upsidia also enables businesses to create and send professional quotes and invoices, manage customer relationships, collect reviews through automated requests and reminders, and improve their online visibility through SEO and digital marketing. Teams can share calendars, customer information and assigned jobs, helping businesses reduce administrative work and manage their operations and customer relationship from one central platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small UK service businesses, including trades, clinics, cleaning and pest-control firms, tour operators, and small agencies.

Audience

UK trades and local service businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Version Not Supported
Free Trial Supported

Pricing

Pro tier - £29/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Unavoidable Studio
Founded: 2026
United Kingdom
unavoidablecrm.com

Company Information

Upsidia
Founded: 2026
United Kingdom
upsidia.com

Alternatives

Alternatives

Ringmere

Ringmere

Ringmere (Peoplely Ltd)
Wattle AI

Wattle AI

MOONSHOT VENTURES PTY LTD
CMA

CMA

Use CMA

Categories

CRM Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Not Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Stripe Supported
GoCardless Supported
Google Calendar Supported
Mailchimp Supported
OpenRouter Supported
Postmark Supported
QuickBooks Online Supported
Retell AI Supported
Twilio Supported
WhatsApp Supported
WooCommerce Supported
Xero Supported

Integrations

Stripe Supported
GoCardless Not Supported
Google Calendar Not Supported
Mailchimp Not Supported
OpenRouter Not Supported
Postmark Not Supported
QuickBooks Online Not Supported
Retell AI Not Supported
Twilio Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Xero Not Supported
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Claim Unavoidable CRM and update features and information
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