UMAX vs. UtilityExplorer Comparison


UMAX Itineris	UtilityExplorer Progressive Solutions	+	+
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About UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.	About UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® interface with menu driven controls. UtilityExplorer™ allows search on any field, association of unlimited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises searching for a solution to optimize their business processes	Audience Companies searching for a Utility Billing platform
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Itineris United States www.itineris.net/north-america/solutionforutilities/	Company Information Progressive Solutions United States www.progressivesolutions.com/products/UtilityExplorer/
Alternatives Skybill Utility Billing SkyBill	Alternatives Workhorse Utility Billing Workhorse Software
Methodia Utility Suite Methodia	UtilAbility Cogitate
Bynry SMART360 Bynry INC	Gentrack
Cogsdale Customer Service Management Cogsdale	CORE Utility Billing CORE Utilities
UtilAbility Cogitate View All	CUSI Continental Utility Solutions View All
Categories Utility Billing Supported Utility Customer Information Systems (CIS) Supported Utility Management Systems Supported	Categories Utility Billing Supported Utility Customer Information Systems (CIS) Supported
Utility Billing Features Account Management Supported ACH Payment Processing Supported Billing & Invoicing Supported Cable Not Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Show More Features Utility Management Systems Features Billing & Invoicing Supported Cable Not Supported Customer Management Supported Demand Planning Not Supported Electricity Supported Natural Gas Supported Plant Management Not Supported Service Call Management Not Supported Trash Not Supported Water Supported Work Order Management Not Supported Workforce Management Not Supported
Integrations Microsoft Dynamics 365 Supported View All 1 Integration	Integrations Microsoft Dynamics 365 Not Supported
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