UMAX vs. UtilityBilling Comparison


UMAX Itineris	UtilityBilling Utilibill	+	+
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About UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.	About Improve the transparency and efficiency of your water business with UtilityBilling, a trusted utility billing software. UtilityBilling is a comprehensive solution designed to eliminate hassle and ineffective manual processes in water utilities. It automates daily tasks so operations run efficiently. The platform includes a complete billing solution, bulk invoice generation, powerful CRM, customer portal, and automatic bill and collections notices. UtilityBilling also runs on any browser, anywhere.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Companies and enterprises searching for a solution to optimize their business processes	Audience Small to medium utilities and submetering companies
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99.00/month Starter: $99/month Popular: $249/month Established: $999/month Leader: $2500/month Enabler: <25k/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Itineris United States www.itineris.net/north-america/solutionforutilities/	Company Information Utilibill Founded: 1980 United States utilitybilling.com
Alternatives Skybill Utility Billing SkyBill	Alternatives UtilAbility Cogitate
Methodia Utility Suite Methodia	QuikWater TAK Technology
Bynry SMART360 Bynry INC	Skybill Utility Billing SkyBill
Cogsdale Customer Service Management Cogsdale	Util360
UtilAbility Cogitate View All	Arkansas Data Service Utility Management System Arkansas Data Services View All
Categories Utility Billing Supported Utility Customer Information Systems (CIS) Supported Utility Management Systems Supported	Categories Billing and Provisioning Supported Invoice Generators Supported Utility Billing Supported Utility Management Systems Supported
Utility Billing Features Account Management Supported ACH Payment Processing Supported Billing & Invoicing Supported Cable Not Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Utility Management Systems Features Billing & Invoicing Supported Cable Not Supported Customer Management Supported Demand Planning Not Supported Electricity Supported Natural Gas Supported Plant Management Not Supported Service Call Management Not Supported Trash Not Supported Water Supported Work Order Management Not Supported Workforce Management Not Supported	Utility Billing Features Account Management Supported ACH Payment Processing Supported Billing & Invoicing Supported Cable Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Utility Management Systems Features Billing & Invoicing Supported Cable Supported Customer Management Supported Demand Planning Not Supported Electricity Supported Natural Gas Supported Plant Management Not Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Workforce Management Not Supported Show More Features Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Not Supported Contract Management Not Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Not Supported Internet Supported Order Management Supported Post-Paid Systems Not Supported Pre-Paid Systems Not Supported Provisioning Not Supported Rating Not Supported Self Service Portal Not Supported Service Order System Not Supported VoIP Not Supported
Integrations Microsoft Dynamics 365 Supported PayPal Not Supported QuickBooks Online Not Supported View All 1 Integration	Integrations Microsoft Dynamics 365 Not Supported PayPal Supported QuickBooks Online Supported View All 3 Integrations
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