Audience

Federal, state, city and schools

About Util360

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management.

Key Features of Util360:

Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities.

Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction.

Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions.

ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations.

BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.

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Pricing

Starting Price:
$100

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Util360
Founded: 2010
United States
www.util360.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Util360 Frequently Asked Questions

Q: What kinds of users and organization types does Util360 work with?
Q: What languages does Util360 support in their product?
Q: What kind of support options does Util360 offer?
Q: Does Util360 have a mobile app?
Q: What type of training does Util360 provide?
Q: How much does Util360 cost?

Util360 Product Features

Utility Billing

Rate Management Not Supported
Online Payment Processing Not Supported
Cable Not Supported
Natural Gas Not Supported
Billing & Invoicing Not Supported
Collections Management Not Supported
Non-Metered Billing Not Supported
Water Not Supported
Meter Management Not Supported
Customer Management Not Supported
Service Call Management Not Supported
Move In / Move Out Not Supported
ACH Payment Processing Not Supported
Metered Billing Not Supported
Account Management Not Supported
Penalty / Cut-Off Processing Not Supported
Trash Not Supported
Electricity Not Supported
Work Order Management Not Supported

Utility Management Systems

Workforce Management Not Supported
Cable Not Supported
Natural Gas Not Supported
Billing & Invoicing Not Supported
Plant Management Not Supported
Water Not Supported
Electricity Not Supported
Customer Management Not Supported
Service Call Management Not Supported
Work Order Management Not Supported
Trash Not Supported
Demand Planning Not Supported

Util360 Verified User Reviews

Write a Review
  • David M.
    Sr. Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great All-in-One Software for Utility Management"

    Edited 2025-05-13

    Pros: Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

    Cons: What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.

    Overall: Overall, my experience with Util360 has been great. The platform has really streamlined our operations, making everything from billing to fieldwork more efficient. While there was a bit of a learning curve at first, the real-time data and all-in-one functionality have made a noticeable difference in our workflow. Once we got familiar with it, it became a key tool that improved our day-to-day operations significantly.

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