Util360 vs. UtilityBilling Comparison


Util360	UtilityBilling Utilibill	+	+
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About Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.	About Improve the transparency and efficiency of your water business with UtilityBilling, a trusted utility billing software. UtilityBilling is a comprehensive solution designed to eliminate hassle and ineffective manual processes in water utilities. It automates daily tasks so operations run efficiently. The platform includes a complete billing solution, bulk invoice generation, powerful CRM, customer portal, and automatic bill and collections notices. UtilityBilling also runs on any browser, anywhere.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Federal, state, city and schools	Audience Small to medium utilities and submetering companies
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $100 Free Version Not Supported Free Trial Not Supported	Pricing $99.00/month Starter: $99/month Popular: $249/month Established: $999/month Leader: $2500/month Enabler: <25k/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks. Cons What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Util360 Founded: 2010 United States www.util360.com	Company Information Utilibill Founded: 1980 United States utilitybilling.com
Alternatives Skybill Utility Billing SkyBill	Alternatives UtilAbility Cogitate
UtilityBilling Utilibill	QuikWater TAK Technology
AMCS Utility Billing AMCS Group	Skybill Utility Billing SkyBill
UtilAbility Cogitate	Util360
Arkansas Data Service Utility Management System Arkansas Data Services View All	Arkansas Data Service Utility Management System Arkansas Data Services View All
Categories Utility Billing Supported Utility Management Systems Supported	Categories Billing and Provisioning Supported Invoice Generators Supported Utility Billing Supported Utility Management Systems Supported
	Utility Billing Features Account Management Supported ACH Payment Processing Supported Billing & Invoicing Supported Cable Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Utility Management Systems Features Billing & Invoicing Supported Cable Supported Customer Management Supported Demand Planning Not Supported Electricity Supported Natural Gas Supported Plant Management Not Supported Service Call Management Supported Trash Supported Water Supported Work Order Management Supported Workforce Management Not Supported Show More Features Billing and Provisioning Features Billing & Invoicing Supported Carrier Access Billing Not Supported Contract Management Not Supported Customer Accounts Supported Customizable Billing Supported Flexible Rate Tables Not Supported Internet Supported Order Management Supported Post-Paid Systems Not Supported Pre-Paid Systems Not Supported Provisioning Not Supported Rating Not Supported Self Service Portal Not Supported Service Order System Not Supported VoIP Not Supported
Integrations PayPal Not Supported QuickBooks Online Not Supported	Integrations PayPal Supported QuickBooks Online Supported View All 3 Integrations
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