TransVault

TransVault

Transvault
osTicket

osTicket

Enhancesoft
+
+

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About

We live by the phrase ‘Let’s move together’. It demonstrates our approach to collaboration with colleagues and Partners to deliver successful migration outcomes for our customers. Transvault are the original experts, inventing the first email archive migration tool 16 years ago. We have more experience than any other vendor. As migration specialists, we combine the best tools with the best people, to deliver Cloud Office migrations quickly, securely and seamlessly. From the straight-forward to uniquely-complex, we focus entirely on outcomes; going above-and-beyond to make each project a success. We’re passionate about solving complex challenges, so we say it straight and do it right. No excuses, and no shortcuts. World-class technology meets integrity.

About

Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a cloud office migration solution

Audience

Businesses searching for a solution to improve their services through a ticketing system

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It's flexible, easy to install, and quick to integrate into your organization. It can be locally hosted on Windows or Linux servers as well as cloud hosted to meet any organization's needs.

Cons

  • It lacks integrations with an asset management tool.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Transvault
Founded: 2006
United Kingdom
www.transvault.com/us/

Company Information

Enhancesoft
www.enhancesoft.com

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Categories

Data Migration Supported
Onboarding Supported

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

AWS Marketplace Not Supported
FastWebHost Not Supported
Help Desk Migration Not Supported
Inserve Not Supported
MOCEAN Not Supported
Microsoft 365 Supported
Mochahost Not Supported
NetWatch.ai Not Supported
Relokia Not Supported
The GlobalSolutions Not Supported

Integrations

AWS Marketplace Supported
FastWebHost Supported
Help Desk Migration Supported
Inserve Supported
MOCEAN Supported
Microsoft 365 Not Supported
Mochahost Supported
NetWatch.ai Supported
Relokia Supported
The GlobalSolutions Supported
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