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About

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

About

fixa is an open source platform designed to help monitor, debug, and improve AI-driven voice agents. It offers comprehensive tools to track key performance metrics, such as latency, interruptions, and correctness in voice interactions. Users can measure response times, track latency metrics like TTFW and p50/p90/p95, and flag instances where the voice agent interrupts the user. Additionally, fixa allows for custom evaluations to ensure the voice agent provides accurate responses, and it offers custom Slack alerts to notify teams when issues arise. With simple pricing models, fixa is tailored for teams at different stages, from those just getting started to organizations with custom needs. It provides volume discounts and priority support for enterprise clients, and it emphasizes data security with SOC 2 and HIPAA compliance options.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and contact centers seeking reliable, cloud-based telephony solutions, including virtual numbers, AI-driven voice automation, and seamless voice integration

Audience

Developers and teams looking for a solution to monitor performance and improve voice interactions at scale

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€50/ month (Pay as YouGo)
Free Version Supported
Free Trial Not Supported

Pricing

$0.03 per minute
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Great speech quality, very good voice recognition. Easy set-up of flows and integration of AI. Reporting tool is fantastic, every session is transcribed and saved at once.

Cons

  • In the beginning, it took some time to understand, how to use the software.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TENIOS
Founded: 2001
Germany
www.tenios.de/

Company Information

fixa
Founded: 2024
United States
www.fixa.dev/

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH

Categories

AI Voice Agents Supported
Cloud PBX Supported
Communication APIs Supported
Telephony Supported
Voice Bot Supported

Categories

AI Observability Supported
Voice Bot Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Bigin by Zoho CRM Supported
HubSpot CRM Supported
Kommo Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported

Integrations

Bigin by Zoho CRM Not Supported
HubSpot CRM Not Supported
Kommo Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported
Claim TENIOS and update features and information
Claim TENIOS and update features and information
Claim fixa and update features and information
Claim fixa and update features and information