Audience
Developers and teams looking for a solution to monitor performance and improve voice interactions at scale
About fixa
fixa is an open source platform designed to help monitor, debug, and improve AI-driven voice agents. It offers comprehensive tools to track key performance metrics, such as latency, interruptions, and correctness in voice interactions. Users can measure response times, track latency metrics like TTFW and p50/p90/p95, and flag instances where the voice agent interrupts the user. Additionally, fixa allows for custom evaluations to ensure the voice agent provides accurate responses, and it offers custom Slack alerts to notify teams when issues arise. With simple pricing models, fixa is tailored for teams at different stages, from those just getting started to organizations with custom needs. It provides volume discounts and priority support for enterprise clients, and it emphasizes data security with SOC 2 and HIPAA compliance options.