Audience

Software development teams in need of a tool to enhance the reliability and performance of their AI-driven customer support chatbots

About Coval

Coval is a simulation and evaluation platform designed to accelerate the development of reliable AI agents across chat, voice, and other modalities. By automating the testing process, Coval enables engineers to simulate thousands of scenarios from a few test cases, allowing for comprehensive assessments without manual intervention. Users can create test sets by adding customer transcripts or describing user intents in natural language, with Coval handling the formatting. The platform supports both text and voice simulations, facilitating the testing of AI agents against a set of scorecard metrics. Comprehensive evaluations of agent interactions are provided, enabling performance tracking over time and root cause analysis of specific runs. Coval also offers workflow metrics that provide observability into system processes, aiding in the optimization of AI agents.

Pricing

Starting Price:
$300 per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Coval
United States
www.coval.dev/

Videos and Screen Captures

Coval Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online

Coval Frequently Asked Questions

Q: What kinds of users and organization types does Coval work with?
Coval works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Coval support in their product?
Coval supports these languages: English.
Q: What kind of support options does Coval offer?
Coval offers support via online.
Q: What type of training does Coval provide?
Coval provides training in the form of documentation and live online.
Q: Does Coval offer a free trial?
Yes, Coval offers a free trial.
Q: How much does Coval cost?
Pricing for Coval starts at $300 per month.

Coval Product Features