Teliqon vs. eFone Comparison


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About Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.	About eFone is a Canadian cloud communications company that provides a unified phone system built around calling, texting, and an AI-powered help desk — replacing what would traditionally require separate providers for phone service, business messaging, and customer support software. Rather than routing calls through copper landlines or a single physical device, eFone operates entirely over the internet, giving businesses a phone number that lives in the cloud and can be accessed from anywhere.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience SMBs, Enterprises, Contact Centers, Sales Teams, Customer Support Teams, SaaS Companies, Healthcare, Financial Services, E-commerce, Logistics, Hospitality.	Audience Small Businesses, Homes, Call Centers, Corporate Offices, Restaurants
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing 49$/month Up to 10 users. Billed monthly. Free Version Supported Free Trial Supported	Pricing $10/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros What we appreciated most about Teliqon was how quickly their call tracking and smart call routing improved our workflow. Before implementation, it was difficult to track where calls were coming from and how efficiently leads were handled. After switching to their cloud telephony solution, we reduced missed calls by around 29% and improved response time across campaigns. The interface is straightforward, analytics are useful in daily operations, and the system performs reliably even with higher call volumes. Cons The only noticeable drawback is that some onboarding materials and documentation are still focused mainly on English-speaking users. During the initial setup, we had a few cases where we needed extra clarification from support.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Teliqon Founded: 2018 Estonia teliqon.io	Company Information eFone Founded: 2015 Canada efone.app/
Alternatives Voxbone	Alternatives SIPTEL
VestaCall	Gphone GlobalPhone
Signalmash	MagFone Location Changer MagFone
Peerless Network	SendMyCall EZphone Systems
ConneXio View All	Telecoms World View All
Categories Business VoIP Supported Cloud PBX Supported SIP Trunk Supported	Categories Business VoIP Supported
Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Show More Features Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported SIP Trunk Features Automatic Fail-over Routing Supported Call Data Records Supported Caller ID Supported Disaster Recovery Supported e911 Supported International Numbers Supported Multiple DID Options Supported PSTN Forwarding Supported Toll-Free Numbers Supported
Integrations Active Directory Supported Amazon S3 Supported Azure-AD-External-Identities Supported Facebook Messenger Supported Google Supported Google Cloud Storage Supported HubSpot CRM Supported LDAP Supported Microsoft Dynamics 365 Supported Microsoft Outlook Supported Microsoft Teams Supported Odoo Supported Protel Cloud PMS Supported Red Hat Integration Supported SQL Server Supported Salesforce Supported WhatsApp Supported Zendesk Supported Zoho CRM Plus Supported Zoho Desk Supported Show More Integrations View All 20 Integrations	Integrations Active Directory Not Supported Amazon S3 Not Supported Azure-AD-External-Identities Not Supported Facebook Messenger Not Supported Google Not Supported Google Cloud Storage Not Supported HubSpot CRM Not Supported LDAP Not Supported Microsoft Dynamics 365 Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported Odoo Not Supported Protel Cloud PMS Not Supported Red Hat Integration Not Supported SQL Server Not Supported Salesforce Not Supported WhatsApp Not Supported Zendesk Not Supported Zoho CRM Plus Not Supported Zoho Desk Not Supported Show More Integrations
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