eFone

A hosted phone system or PBX (Private Branch Exchange) allows small, medium and large sized businesses to use a sophisticated enterprise grade telephone system, without having to make a large investment in telephone equipment. The entire telephone system is operated and maintained by GlobalPhone, your Voice-over-IP system provider. Because it is hosted in the cloud, you can enjoy the freedom to work from the office, from home or on a cell phone, while still being able to access the office phone system. You enjoy all of the benefits of Fortune 500 telephone systems such as auto-attendants, call centers, hunt groups, conferencing, recording and voicemail. Traditional phone networks use copper wires to communicate with your in-house PBX. With SIP trunking, there is no need for traditional copper lines from the incumbent telco. SIP trunking uses Voice over Internet Protocol (VoIP) to create a virtual phone line or trunk to send voice traffic to your phone system.

VOIP is a latest technology, where a phone call is routed over the internet instead of traditional copper lines. This brings significant advantage to businesses. There is no need to install telephone cables. The phone app can be installed on your mobile phone, and the calling rates are lower than traditional phone. VOIP can offer you significant savings in both CAPEX as well as OPEX. To start with first of all there is no capital expenditure on PBX system, laying telephone line to your office, special cabling for phone to each desk. Besides this the calling rates on voip are usually lower with best savings made in international calling. Since the telephony solution is cloud based, lot of flexibility is available. You could easily add users, add departments, setup IVR, create voice prompts, call queues, business hour prompts, record calls and listen to recordings. These features give professional image to your company. And all this can be done in few minutes using a cloud setup.