Related Products
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About
Teleinx is a provider of state-of-the-art telecommunications and data solutions, offering industry-leading voice, data, and SMS services to carriers, CLECs, PBX providers, call centers, and MVNOs. Their services include wholesale outbound voice termination, covering domestic and international calls, short-duration termination, and USA toll-free termination. They also provide DID and toll-free numbers, enabling businesses to establish a local or national presence with instant provisioning and SMS/MMS capabilities. Additionally, Teleinx offers messaging solutions with APIs for SMS and MMS, supporting shortcodes, toll-free numbers, and local numbers to enhance customer engagement. Their robocall mitigation services include SIP interconnect, ANI and DNIS filtering, and STIR/SHAKEN compliance to protect networks from fraudulent activities.
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About
CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Telecommunications carriers and call centers needing a voice, data, and messaging solution to enhance their communication infrastructure
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Audience
Organizations that want to improve customer experience with automated SMS messaging and notifications
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationTeleinx
United States
www.teleinx.com
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Company InformationWEBTEXT
Founded: 2007
Ireland
webtext.com
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Categories |
Categories |
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Integrations
Amazon Connect
Not Supported
Avaya Aura
Not Supported
Avaya Experience Platform
Not Supported
Five9
Not Supported
Oracle CRM On Demand
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Symbee
Not Supported
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Integrations
Amazon Connect
Supported
Avaya Aura
Supported
Avaya Experience Platform
Supported
Five9
Supported
Oracle CRM On Demand
Supported
Salesforce
Supported
ServiceNow
Supported
Symbee
Supported
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