TelcoSwitch vs. VirtualPBX Comparison


TelcoSwitch	VirtualPBX	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,631 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,236 Ratings Visit Website Intulse Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service. 140 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,381 Ratings Visit Website T-Mobile for Business T-Mobile for Business provides next-level enterprise network solutions on America's Best Network* to supercharge your business. SuperMobile is the first and only business plan to elevate your critical communications with performance that intelligently adapts to your needs in real time, even in times of high demand, powered by the first-ever nationwide network slice for business. Plus, get cutting-edge privacy protections and robust encryption to keep your communications secure. SuperBroadband delivers unbreakable connectivity nationwide, with unmatched coverage reaching every ZIP code in the U.S., including remote areas where legacy networks simply can't go. Stay online through virtually all outages and manage your connection needs through one contract with managed installation and end-to-end support. For tailored industry solutions, T-Mobile for Business provides right-sized solutions tailored to your industry, enabled by the leader in 5G. T-Mobile for Business meets you where you are at, and allows you to scale and future-proof your business needs. Core Infrastructure also includes backup connectivity options including dual-network redundancy, fixed wireless failover, and resilient LTE/5G backup for uninterrupted operations. Keep your business protected with T-Mobile for Business' enterprise cybersecurity solutions, with strong encryption, secure network design, and continuous threat monitoring. T-Mobile for Business uses a Zero Trust architecture, encrypted data in transit and at rest, multi-factor authentication, and 24/7 security operations to help ensure the confidentiality and integrity of your business communications. T-Mobile Business Internet offers seamless cloud integration with existing IT infrastructure, enabling secure connectivity to public and private cloud platforms, SaaS resources, and other business applications. Businesses can use T-Mobile-supplied routers or compatible BYOD devices (with support for static IP on select models), and benefit from standard network connectivity over Wi-Fi and Ethernet. Optional features such as Secure Access Service Edge (SASE) enhance cloud integration by providing advanced security for cloud-based traffic. Portal-based management and API integration are available for network and IoT environments. *Best Mobile Network in the U.S. based on analysis by Ookla® of Speedtest Intelligence® data 2H 2025. 11 Ratings Visit Website
About TelcoSwitch is an innovative telecommunications company, committed to creating the best, easiest, and most cost-effective way for UK businesses to leverage the power of Unified Communications as a Service. Whether you’re a channel partner or direct customer, we offer simplified up-front and ongoing licensing models to suit every business. From our comprehensive technical training program to our London-based support helpdesk, it’s no surprise we achieve a 97% customer satisfaction score. It costs nothing to become a TelcoSwitch channel partner, and we don’t employ tactics like forecasting and minimum commitments that throttle you. From training material to customer-facing sales literature, we can do it all for you – your brand, supported by our market-leading solutions and infrastructure.	About VirtualPBX gives small businesses a complete, high-powered cloud phone system for $15/user/month with every single feature already included. One simple plan. No contracts. No feature gates. Zero surprises. Just smarter voice for your business—whether your team is at a desk, on the road, or working from home. Deploy AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and scale into advanced messaging tools as your business grows. As the pioneers who invented cloud telephony in 1997, we back every account with expert, U.S.-based human support from people who genuinely understand small business. Because having the right technology is important—but having the right team behind it levels the playing field.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizations in need of a complete Unified Communications solution	Audience Any Business, Anywhere
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $18/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros It's a nice affordable option. Nice to have up to 5 lines on a basic plan, with different voicemails for each. 1. Readily available to walk thru and support acct. 2. Not pushy but accommodating in suggesting the best system depending on needs and great followup 3. Kind and personable 4. Easy to set up with all flow from virtual assistant to direct calls to the appropriate recipient. 5. Porting phone number was efficient and quick. Virtual PBX is easy to use, they provide great customer service, and they offer excellent pricing options for new or established businesses. It's easy to use a computer or laptop to make and receive calls, especially that for or business a computer is needed to handle the calls. Having support if needed is a comfort. We can step away from the office and still conduct business as usual. Thank you for a well thought of product. Good price, great customer service, probably more features than I need, but may use them if I grow larger. Cons The softphone for the desktop was buggy in my experience, and the web browser phone was difficult to get set-up in the beginning. I am looking forward to when voicemail can convert to text and be texted to my mobile. Hopefully soon Online interface is a bit clunky and at times a bit buggy. Not as intuitive as I'd like, but they have great customer support to help. Cannot think of any. Occasional glitches, voicemail not easy to access (it's tucked away in the web interface, but once you know where to find it, it's ok)...no voicemail transcripts with the email notification...no text capability for lower tier plan
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information TelcoSwitch Founded: 2015 United Kingdom telcoswitch.com	Company Information VirtualPBX Founded: 1997 United States www.virtualpbx.com
Alternatives IPFone	Alternatives Intermedia Unite Intermedia
Intermedia Unite Intermedia	MightyCall
Yeastar P-Series PBX System Yeastar	AVOXI
Nextiva	MyOperator VoiceTree Technologies
Dialpad Connect Dialpad View All	Phone.com View All
Categories Business Phone Systems Supported Business VoIP Supported Contact Center as a Service (CCaaS) Supported UCaaS Supported Unified Communications Supported	Categories Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported VirtualPBX Business VoIP is a premier solution in the cloud communications industry, designed to meet the needs of businesses of all sizes. With over 27 years of experience, VirtualPBX delivers a robust and reliable VoIP service with 99.999% uptime, advanced features, and exceptional customer support. As a US-based, privately held company, VirtualPBX is dedicated to providing award-winning 24/7/365 customer service and scalable solutions that grow with your business. Small businesses can also benefit from average savings of 40-80%, making VirtualPBX both a cost-effective and highly reliable choice for business communication. Call Center Supported VirtualPBX Contact Center is revolutionizing the market for small to medium-sized contact centers. With over 27 years of experience in the cloud communications industry, VirtualPBX offers a comprehensive and personalized approach to remote contact center solutions. As a US-based, privately held company, VirtualPBX brings award-winning 24/7/365 customer support, scalable and reliable software with 99.999% uptime, and infinitely customizable call flows and queue options to ensure that each client's unique needs are met. Call Forwarding Supported Call Recording Supported Call Tracking Supported Caller ID Supported Cloud Communication Platform Supported Cloud PBX Supported Communications Supported Contact Center as a Service (CCaaS) Supported IVR Supported Online Fax Supported SMS Marketing Supported VirtualText is a complete text messaging solution that helps businesses connect with customers and employees using their existing phone numbers. It's an all-in-one platform for sending and receiving SMS and MMS messages, bringing all your text-based conversations into a single, easy-to-manage system. How It Works VirtualText simplifies communication and helps you work smarter. Here’s a look at its key features: Shared Inbox: Multiple team members can access a single inbox to manage all text and web chat conversations. This keeps communication history in one place, so no one misses a message. Automated Messaging: Save time by automating your texts. Set up automatic replies, schedule messages for later, or create drip campaigns for marketing promotions, reminders, and follow-ups. Contact Management: Keep your contacts organized and your messages targeted. You can segment audiences and use keywords to automatically add new subscribers, making sure the ri Softphone Supported Telephony Supported Toll Free 800 Number Supported Unified Communications Supported Vanity Phone Number Supported Video Conferencing Supported Virtual Phone Number Supported Voicemail Supported
	Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Supported Screen Activity Recording Not Supported Video Call Recording Supported Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Not Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Not Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Integrations Amazon Web Services (AWS) Not Supported Dropbox Not Supported Nekton.ai Not Supported Planfix Not Supported Salesforce Not Supported Stackreaction Not Supported Zapier Not Supported	Integrations Amazon Web Services (AWS) Supported Dropbox Supported Nekton.ai Supported Planfix Supported Salesforce Supported Stackreaction Supported Zapier Supported View All 7 Integrations
Claim TelcoSwitch and update features and information Claim TelcoSwitch and update features and information	Claim VirtualPBX and update features and information Claim VirtualPBX and update features and information