+
+

Related Products

  • iPlum
    9,148 Ratings
    Visit Website
  • TollFreeForwarding
    3,215 Ratings
    Visit Website
  • 800.com
    2,337 Ratings
    Visit Website
  • Intulse
    140 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • ULTATEL
    114 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • 3CX
    1,235 Ratings
    Visit Website
  • Notifyre
    53 Ratings
    Visit Website
  • Squaretalk
    289 Ratings
    Visit Website

About

What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

About

The Telephony Co. is a trusted provider of cloud communication and business telephony solutions, helping organizations improve customer engagement through reliable, scalable, and AI-powered technology. Our platform includes Cloud Telephony, AI Voice Agents, Contact Center Software, IVR Systems, SIP Trunking, WhatsApp Business API, Business Phone Numbers, Call Recording, Call Analytics, CRM Integrations, and Workflow Automation. We serve startups, SMEs, enterprises, healthcare, BPOs, retail, finance, and other industries looking to modernize customer communication. Our solutions enable businesses to automate conversations, streamline call management, improve team productivity, and enhance customer experiences. With secure cloud infrastructure, easy deployment, and dedicated support, TheTelephony.co empowers businesses to communicate smarter, reduce operational costs, and grow with confidence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses

Audience

SMEs, Hospitality, Telecommunication, Banks

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$19 per month
Plans also available at $39/mo, $59/mo & $99/mo with additional features.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The pros are: outstanding customer service, super easy-to-use system, and nearly 100% uptime. Plus, they offer Zoom calls to help us whenever we need it!
  • The customer support at Talkroute is unmatched. They were extremely helpful in the inquiry phase (I had a million questions) and were helpful in moving all 4 of our phone lines in addition to purchasing another 4 phone lines. The phone numbers are in our new area code and we were able to keep our old numbers, well as our Toll Free number. Even after we chose to go with Talkroute, they continued to be attentive whenever we had any questions. Also, we are a non-profit so they offered a discount (after verification) and let us know common features other non-profits use.
  • Talkroute is great for working remotely and allowing calls to be routed to different phones, such as to employees who are working from home. The service also has a convenient feature that accurately transcribes voicemail messages to my email inbox. The phone number selection system was easy to use.

Cons

  • Minor bugs every few weeks but bugs that are quickly fixed by the team.
  • I have nothing bad to say about Talkroute. They're a great company and great people!
  • I chose this service specifically because it was the only provider that would allow my customers to send MMS photos by text message. Unfortunately, after purchasing the program and troubleshooting with tech support, it was discovered that only certain carriers are able to text 1-800 numbers.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Talkroute
Founded: 2013
United States
talkroute.com

Company Information

The Telephony Co.
Founded: 2015
United States
www.thetelephony.co

Alternatives

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Nekton.ai
WhatsApp

Integrations

Nekton.ai
WhatsApp
Claim Talkroute and update features and information
Claim Talkroute and update features and information
Claim The Telephony Co. and update features and information
Claim The Telephony Co. and update features and information