TOKENNCyberzio Innovations Pvt Ltd
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Related Products
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About
TOKENN is cloud-based queue management and appointment booking software for clinics and outpatient departments. Patients scan a clinic QR code or message its WhatsApp number to receive a token, estimated wait and updates as their turn approaches. Staff manage bookings and walk-ins from a dashboard, issue reception tokens, and run separate queues or fixed-time appointments by doctor or department. A waiting-room display shows current and upcoming tokens and announces calls aloud on a TV or tablet. The WhatsApp assistant handles booking, status checks, cancellations and reminders in English and 18 Indian languages, while directing medical questions to clinic staff. Designed for doctors, clinics, diagnostic labs and hospital outpatient departments, TOKENN provides digital queues alongside existing records or billing systems. It is a web service; patients do not need a separate TOKENN app.
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About
Most customers wait for a long time in branches and get the worst experience from this.
eBSEG Mobile Queuing Solution is a great option for businesses that want to minimize customer wait time inside the branch and improve customer satisfaction.
eBSEG Queuing solution is designed to give your customers the ability to :
- Check which branch is empty/crowded thus making people load balance on branches a lot better.
- Book a queue number before moving to the branch and moving to the branch only when they are needed.
- Get notifications of the current queue number in the line & estimated time for your queue number.
eBSEG Queuing solution is designed to work with your current queuing and integrate with your current infrastructure. we do NOT ask you to throw your current Queuing solution investment, but we just need to integrate with it in cooperation with your current traditional queuing solution provider.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Solo doctors, small and multi-doctor clinics, polyclinics, diagnostic labs, and hospital OPD departments in India.
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Audience
Banks, Insurance Companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationCyberzio Innovations Pvt Ltd
Founded: 2024
India
tokenn.live
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Company InformationeBSEG
Founded: 2000
Canada
ebseg.com/Mobile-Queuing-Solution.html
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Not Supported
Customer Surveys
Not Supported
Dashboard
Not Supported
For Banks
Supported
For Government
Not Supported
For Healthcare
Supported
For Restaurants
Not Supported
For Retail
Not Supported
SMS Marketing
Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Supported
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Integrations
Razorpay
Not Supported
WhatsApp
Not Supported
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