WingmanEmergent
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Related Products
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THAT WAS AI:
About
THAT WAS AI is a cloud-based AI voice support agent for Shopify merchants. It connects a Shopify store’s catalog, order, customer, and policy information to a phone assistant that answers inbound customer calls and can place orders, check order status, update eligible shipping addresses, cancel eligible unfulfilled orders, and answer product questions. For issues outside its configured permissions or confidence, it can create a support ticket or transfer the call to a human with conversation context. Merchants can connect a new phone number through Twilio or use an existing number through a SIP trunk. The product also supports outbound calls to shoppers who abandon carts, with the assistant able to answer questions and assist with purchases. A dashboard provides call logs, transcripts, summaries, and analytics. It is designed for Shopify store owners and support teams handling phone-based service and order inquiries.
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Wingman:
About
Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.
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THAT WAS AI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Wingman:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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THAT WAS AI:
Audience
Shopify store owners
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Wingman:
Audience
Business owners, founders, and professionals wanting an AI assistant to handle routine tasks, follow-ups, inboxes, and workflows across their tools
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THAT WAS AI:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Wingman:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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THAT WAS AI:
API
Offers API
Not Supported
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Wingman:
API
Offers API
Not Supported
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THAT WAS AI:
Screenshots and Videos |
Wingman:
Screenshots and Videos |
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THAT WAS AI:
Pricing
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Version
Supported
Free Trial
Supported
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Wingman:
Pricing
$1 per month
Free Version
Supported
Free Trial
Not Supported
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THAT WAS AI:
Reviews/
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Wingman:
Reviews/
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THAT WAS AI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Wingman:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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THAT WAS AI:
Company InformationTHAT WAS AI
Founded: 2024
India
www.thatwasai.com
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Wingman:
Company InformationEmergent
Founded: 2024
United States
getwingman.com
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THAT WAS AI:
Alternatives |
Wingman:
Alternatives |
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Wingman: | |||||
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THAT WAS AI:
Categories |
Wingman:
Categories |
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THAT WAS AI:
Integrations
Facebook
Not Supported
Facebook Ads
Not Supported
Gmail
Not Supported
Google Calendar
Not Supported
Google Sheets
Not Supported
Google Slides
Not Supported
Instagram Ads
Not Supported
Jira
Not Supported
LinkedIn
Not Supported
Meta Ads
Not Supported
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Wingman:
Integrations
Facebook
Supported
Facebook Ads
Supported
Gmail
Supported
Google Calendar
Supported
Google Sheets
Supported
Google Slides
Supported
Instagram Ads
Supported
Jira
Supported
LinkedIn
Supported
Meta Ads
Supported
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THAT WAS AI:
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Wingman:
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