Audience
Online store owners, e-commerce managers and D2C brands looking to automate pre-sales questions, product recommendations and order support.
About Ovebot
Ovebot is an AI sales and customer support assistant for online stores. Embedded as a chat widget, it answers questions using a store's product catalog, website pages and policies; recommends products based on shopper intent and cart contents; and can add items to the store's cart. On supported commerce platforms, it can provide live stock and price details, order status and tracking, and handle eligible requests to cancel or change orders. The agent can collect and qualify leads, transfer conversations to a human, and report on conversations, viewed products, carts and sales attributed to chats. Merchants configure the assistant, knowledge sources, language and working hours in a web dashboard. Ovebot connects through plugins for WooCommerce, WordPress, PrestaShop, OpenCart and Magento, or a script snippet for other websites. It also supports lead generation for clinics, agencies, real estate and SaaS.