Audience
Shopify store owners
About THAT WAS AI
THAT WAS AI is a cloud-based AI voice support agent for Shopify merchants. It connects a Shopify store’s catalog, order, customer, and policy information to a phone assistant that answers inbound customer calls and can place orders, check order status, update eligible shipping addresses, cancel eligible unfulfilled orders, and answer product questions. For issues outside its configured permissions or confidence, it can create a support ticket or transfer the call to a human with conversation context. Merchants can connect a new phone number through Twilio or use an existing number through a SIP trunk. The product also supports outbound calls to shoppers who abandon carts, with the assistant able to answer questions and assist with purchases. A dashboard provides call logs, transcripts, summaries, and analytics. It is designed for Shopify store owners and support teams handling phone-based service and order inquiries.
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Pricing
Starting Price:
$62/month
Pricing Details:
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
THAT WAS AI
Founded: 2024
India
www.thatwasai.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
THAT WAS AI Frequently Asked Questions
Q: What kinds of users and organization types does THAT WAS AI work with?
THAT WAS AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does THAT WAS AI support in their product?
THAT WAS AI supports these languages: English.
Q: What other applications or services does THAT WAS AI integrate with?
THAT WAS AI integrates with: Shopify and Twilio.
Q: What type of training does THAT WAS AI provide?
THAT WAS AI provides training in the form of documentation.
Q: Does THAT WAS AI offer a free trial?
Yes, THAT WAS AI offers a free trial.
Q: How much does THAT WAS AI cost?
Pricing for THAT WAS AI starts at $62/month.
