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About

Sutherland Perform analyzes customer interactions across multiple parameters. It examines employee compliance and adherence to prescribed customer engagement processes to monitor and track employee behavior. This identifies new opportunities that can help employees transform the customer experience. Perform utilizes customer voice, email, chat, and social interactions to provide actionable insights at an agent, team, manager, channel, LOB, and company-wide level. These insights help employees see through personalized coaching how they can better assist customers and the changes they can adopt in the future to deliver a better experience. Our tools, technology, and our people, ensure your business can thrive in an increasingly remote world. Our teams help you unlock high-performance outcomes with flexible, resilient services delivered dynamically from anywhere in the world.

About

Capture and share culture content, measure and drive employee engagement, recognize, reward, and empower your brand ambassadors. To thrive in today’s rapidly changing world, organizations need to create responsive and resilient cultures that are capable of supporting constant change. Through a unique set of tools and expert-led services all centered around your continuous culture transformation, Visibly drives agile people programs that engage and empower everyone in the organization to better adapt to cultural and strategic changes and drive better business performance. Collect insights from your employees, customers and jobs applicants, EX, NPS. Visibly is more than just a survey or chat application. Our platform helps People teams launch, measure and optimise engagement strategies in real-time, then leverage the results for brand advocacy and tangible business growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI-powered customer interaction platform that helps companies improve the customer experience

Audience

Companies searching for a solution to capture and share culture content

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$6
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Company Information

Visibly
Founded: 2015
United Kingdom
visibly.io

Alternatives

Alternatives

Touchpoint Dashboard

Touchpoint Dashboard

Strativity Group
PostBeyond

PostBeyond

Influitive

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Integrations

Dropbox
Google Drive
Jira
Jira Work Management
Microsoft 365
Slack

Integrations

Dropbox
Google Drive
Jira
Jira Work Management
Microsoft 365
Slack
Claim Sutherland Perform and update features and information
Claim Sutherland Perform and update features and information
Claim Visibly and update features and information
Claim Visibly and update features and information