Sutherland Perform

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

Sutherland Anywhere is an integrated, modular set of technology platforms that enables organizations to rapidly deploy a feature rich and secure work at home environment to any employee, and to meet all client needs and priorities. The Platform as a Service (PaaS) overcomes the challenges of remote working – productivity, performance, security, support, technology, training, and collaboration. Our tools, technology, and our people, ensure your business can thrive in an increasingly remote world. Our teams help you unlock high-performance outcomes with flexible, resilient services delivered dynamically from anywhere in the world. As remote workforces continue to grow, Sutherland Sentinel AI™ enables organizations to maintain consistent customer experiences while adhering to company and client security policies, without sacrificing employee privacy.