Wisdom Communityzehnplus
|
||||||
Related Products
|
||||||
About
Whether you need an internal system for Knowledge Management or something as simple as an FAQ for customers, Support Hero delivers. Empower your staff with a sophisticated playbook or provide unprecedented support to customers. Support Hero will give you an elegant and easy to manage Knowledge Management Solution. Support Hero comes with a full knowledge base portal out of the box. The embeddable widget and portal share the same content, so no need to update in two places. The look and feel is extremely customizable and can be configured to run on your own domain. The Support Hero widget is easily embeddable inside your website or web application. It is customizable and shares the same content from the knowledge base portal. Use our contextual content feature to provide the best articles based on which page the user has navigated too. The widget is embedded with a very simple javascript snippet.
|
About
With Wisdom, you can communicate directly with your customers, specific team members, set up workgroups, allocate tasks, and collaborate like never before – all from one platform.
When you harness the power of advanced community engagement with Wisdom, your business benefits from reduced support costs, improved insights into customer behavior, a better experience for your customers, and improved return on investment. Internally, your employees will be more engaged, feel more listened to, and will help them realize their potential. Wisdom represents a seismic change in the knowledge-sharing space. The platform has been designed to unify knowledge sharing by giving both internal and external communities the space to share values, share a purpose, and ultimately align for the greater good of your business.
Connect, stress free
Centralize Information
Save time and money.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Knowledge Management solution for companies
|
Audience
Our solutions help customer service teams improve their interaction with customers by engaging them and integrating them into a scalable and branded community. This also proves to be a valuable resource for marketing. Behind the scenes business-internal teams and groups can work together efficiently and easily in private communities as well. Wisdom's solutions offer a all-in-one platform for customer service and employee collaboration.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$49 per month
Free Version
Free Trial
|
Pricing
No information available.
The pricing depends on the scope of the project. Please contact us for more detailled information and a demo.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSupportHero
Founded: 2014
France
supporthero.io
|
Company Informationzehnplus
Founded: 2021
Switzerland
getwisdomcommunity.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Community Features
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
|
|||||
Integrations
Gist
|
||||||
|
|
|