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About

Whether you need an internal system for Knowledge Management or something as simple as an FAQ for customers, Support Hero delivers. Empower your staff with a sophisticated playbook or provide unprecedented support to customers. Support Hero will give you an elegant and easy to manage Knowledge Management Solution. Support Hero comes with a full knowledge base portal out of the box. The embeddable widget and portal share the same content, so no need to update in two places. The look and feel is extremely customizable and can be configured to run on your own domain. The Support Hero widget is easily embeddable inside your website or web application. It is customizable and shares the same content from the knowledge base portal. Use our contextual content feature to provide the best articles based on which page the user has navigated too. The widget is embedded with a very simple javascript snippet.

About

TimeHero is the only task management tool that schedules your work for you, so you can get more done. Add to-dos, events or entire projects, and TimeHero will find the time in your calendar to complete them. As things come up, TimeHero reorganizes your schedule and notifies you of risk! TimeHero shows you when projects are falling behind, and gives you the tools to bring them back on track. Pinpoint risky tasks and overloaded team members in seconds. No check-ins or update meetings required. Reallocate tasks and adjust workflows, so your team never misses a deadline.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Knowledge Management solution for companies

Audience

Companies looking for a powerful Task Management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$12.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

SupportHero
Founded: 2014
France
supporthero.io

Company Information

TimeHero
Founded: 2014
Canada
www.timehero.com

Alternatives

Alternatives

Steegle.One

Steegle.One

Steegle.Com
Answerbase

Answerbase

Lumin Creative

Categories

CRM Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Integrations

Asana Not Supported
Dropbox Not Supported
Gist Supported
Google Calendar Not Supported
Google Workspace Not Supported
Jira Not Supported
Jira Work Management Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Salesforce Not Supported
Shift Not Supported
Slack Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Asana Supported
Dropbox Supported
Gist Not Supported
Google Calendar Supported
Google Workspace Supported
Jira Supported
Jira Work Management Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Salesforce Supported
Shift Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Claim SupportHero and update features and information
Claim SupportHero and update features and information
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Claim TimeHero and update features and information