osTicket

osTicket

Enhancesoft
+
+

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About

Our mission at Spur is to power the progress of hardworking people like you by providing easier access to work and a host of amazing benefits that we know you will love! Partnering with Spur is good for business. At Spur, we know what makes hourly workers happy, and we know how to keep them engaged and thriving so that you always have the team you need and the support you deserve. Healthcare workers are indeed essential and we support healthcare organizations in recruiting and managing essential support personnel. We build and nurture a predictable workforce pipeline for variable and long-term needs. Unique training, up-skilling, re-skilling, and credentialing can easily be incorporated into our onboarding process. From substitute teachers to support positions, our partner educational institutions thrive with Spur’s tech-forward staffing services and quality, passionate Spur workers.

About

Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fractional recruiters, HR, and full-service staffing teams looking for an On-Demand Staffing solution

Audience

Businesses searching for a solution to improve their services through a ticketing system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • It's flexible, easy to install, and quick to integrate into your organization. It can be locally hosted on Windows or Linux servers as well as cloud hosted to meet any organization's needs.

Cons

  • It lacks integrations with an asset management tool.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Spur
Founded: 2017
United States
spurstaffing.com

Company Information

Enhancesoft
www.enhancesoft.com

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Categories

Job Search Supported
Staffing Supported

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

AWS Marketplace Not Supported
FastWebHost Not Supported
Help Desk Migration Not Supported
Inserve Not Supported
MOCEAN Not Supported
Mochahost Not Supported
NetWatch.ai Not Supported
Relokia Not Supported
The GlobalSolutions Not Supported

Integrations

AWS Marketplace Supported
FastWebHost Supported
Help Desk Migration Supported
Inserve Supported
MOCEAN Supported
Mochahost Supported
NetWatch.ai Supported
Relokia Supported
The GlobalSolutions Supported
Claim Spur Staffing and update features and information
Claim Spur Staffing and update features and information
Claim osTicket and update features and information
Claim osTicket and update features and information