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About

We offer CIS and billing solutions for today's demanding utility market. Imagine that you can offer new products that allow your customers to choose how and when they pay. Leveraging smart meter data to enable smart rating, billing, and customer service communications. Our flexible architecture makes implementation easy, including client migration if needed. Attract and retain more customers, stay ahead of the competition, and manage your business in real time. Create money with your smart meter infrastructure by providing your customers with rate and product options without the need to integrate with your current billing system. Extract the full value of your AMI investment by offering a smart meter that has Prepaid capability as an option for your customers. Companies need a game plan that will set them apart from the competition and resonate with the consumer. Ultimately, you need a solution for the digital consumer who is increasing the pressure on your company.

About

efluid is a comprehensive, integrated customer management solution specifically designed to address the challenges faced by companies in the utility sector. It enables energy, water, or heating utilities to handle the entire technical chain and manage customer relationships with a 360° vision. It is built on a component-based approach, connecting functional components in complex architectures, allowing for natural integration with business functions in both front and back offices. This design facilitates high customization, enabling each customer to adapt rules and processes to their specific organizational needs. efluid's architecture is solid and upgradeable, ensuring resilience in complex information systems. It offers a high level of configurability, allowing utilities to manage diverse services such as electricity, gas, urban heating, and water, and to model complex billing processes and meter readings through back-office workshops and remote solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Energy companies looking for an energy management software solution for their operations

Audience

Companies wanting a solution to optimize their energy, water, and heating sector operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SmartGridCIS
Founded: 2009
United States
www.smartgridcis.com

Company Information

efluid
France
www.efluid.com

Alternatives

Alternatives

Fluentgrid CIS

Fluentgrid CIS

Fluentgrid
SpryCIS

SpryCIS

SpryPoint
Bynry SMART360

Bynry SMART360

Bynry INC
Hansen CIS

Hansen CIS

Hansen Technologies
Landis+Gyr AIM

Landis+Gyr AIM

Landis+Gyr

Categories

Categories

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Not Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Not Supported
Trash Supported
Water Supported
Work Order Management Not Supported

Integrations

Itron Enterprise Meter Data Management Supported

Integrations

Itron Enterprise Meter Data Management Not Supported
Claim SmartGridCIS and update features and information
Claim SmartGridCIS and update features and information
Claim efluid and update features and information
Claim efluid and update features and information