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About

Sinch Contact Pro is an omnichannel cloud contact center solution designed to enhance customer service experiences. It supports various communication channels, including telephony, email, chat, video, SMS, and messaging apps like WhatsApp, Facebook Messenger, and Viber. The platform integrates seamlessly with CRM systems such as Salesforce, ServiceNow, and SAP, providing agents with a unified interface to manage customer interactions. Features include real-time monitoring, historical reporting, agent guidance, and outbound campaign management. Additionally, Sinch Contact Pro offers pre-integrated chatbot support through Sinch Chatlayer, enabling efficient handling of customer inquiries. Deployment options are flexible, with both cloud-based and on-premise solutions available, ensuring adaptability to various organizational needs.

About

Work from anywhere and keep delivering exceptional customer experiences. Zisson Contact Center is a cloud-based and omnichannel CX solution. We quickly set up flexible communication and customer service solutions for inquiries from telephony, webchat, email, chatbot, social media, and SMS. A cloud customer center is necessary to have. Today's situation shows that companies that are in the cloud have adapted to the new everyday life much faster. Contact us today to learn more about our customer center and emergency response solutions. We are here to optimize your customer journey. Fast implementation with no complicated training needed. Scalable. Cost effective. Omnichannel.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises wanting a solution to streamline their customer service operations by utilizing a comprehensive, omnichannel contact center platform

Audience

Companies of all sizes that want a cloud contact center to enhance customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sinch
Sweden
sinch.com/products/contact-pro/

Company Information

Zisson
Founded: 2006
Norway
www.zisson.no/en/

Alternatives

Alternatives

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InGenius

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Windstream Enterprise CCaaS

Windstream Enterprise
uContact

uContact

net2phone
OXON

OXON

OXON Tech

Categories

Categories

Integrations

Facebook Messenger
Salesforce
Facebook
Microsoft 365
Microsoft Teams
SAP CRM
SAP Cloud Platform
Scotty
ServiceNow
Sinch
Slack
Telavox
Viber
WhatsApp
X (Twitter)
Zoho CRM

Integrations

Facebook Messenger
Salesforce
Facebook
Microsoft 365
Microsoft Teams
SAP CRM
SAP Cloud Platform
Scotty
ServiceNow
Sinch
Slack
Telavox
Viber
WhatsApp
X (Twitter)
Zoho CRM
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Claim Sinch Contact Pro and update features and information
Claim Zisson and update features and information
Claim Zisson and update features and information