+
+

Related Products

  • Eurekos
    96 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Bridge
    542 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Jotform
    8,651 Ratings
    Visit Website
  • ClickLearn
    67 Ratings
    Visit Website
  • Connecteam
    10,601 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • Rippling
    20,776 Ratings
    Visit Website

About

Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software.

About

Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-sized to enterprise

Audience

Companies of all sizes that need a powerful product growth and customer retention platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$249 per month
Predicatable and fair pricing based on the number of MAUs, not events!
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • (+) It makes a simple platform to communicate with customers. (+) Intuitive UI on both ends. (+) Knowledge-based self helps portal to reduce support requests.

Cons

  • (-) No cons, we had an overall positive experience with it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Simpo
Founded: 2015
United States
www.simpo.com

Company Information

Userpilot
Founded: 2017
United States
userpilot.com

Alternatives

Alternatives

Categories

NPS Supported
Onboarding Supported
Training Supported
Web Analytics Supported

Categories

Customer Retention Supported
Customer Success Supported
Data Analysis Supported
Go-To-Market Supported
NPS Supported
Product Management Supported
Survey Supported
UX Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Journey Mapping Tools Features

Action Management Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Not Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Supported
Templates Supported

Onboarding Features

Course Management Not Supported
Document Management Not Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Not Supported
Electronic Signature Not Supported
Employee Handbook Not Supported
Employee Portal Not Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Not Supported
Task Management Supported
Tax Forms Not Supported
Training Management Supported

Training Features

Academic / Education Supported
Asynchronous Learning Supported
Blended Learning Supported
Built-In Course Authoring Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

Amplitude Not Supported
Confluence Supported
Google Tag Manager Not Supported
Google Workspace Supported
Heap Not Supported
HelpDocs Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kissmetrics Not Supported
Microsoft SharePoint Supported
Mixpanel Not Supported
Salesforce Not Supported
Segment Not Supported
Slack Supported
Synthesia Not Supported

Integrations

Amplitude Supported
Confluence Not Supported
Google Tag Manager Supported
Google Workspace Not Supported
Heap Supported
HelpDocs Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kissmetrics Supported
Microsoft SharePoint Not Supported
Mixpanel Supported
Salesforce Supported
Segment Supported
Slack Not Supported
Synthesia Supported
Claim Simpo and update features and information
Claim Simpo and update features and information
Claim Userpilot and update features and information
Claim Userpilot and update features and information